Do you know that call center capital of the world? Yes, the answer is the Philippines.
Many experts say that by next year, the industry of Business Process Outsourcing or BPO in the Philippines will grow to $25 billion in gross revenue. It is said that the BPO industry makes up roughly 10% of the Filipino economy, and it is the fastest growing industry in the Philippines. These are some of top BPO companies in the Philippines who are making waves in the industry, and changing the face of the nation.
Convergys Philippines Services Corp
This company is one of the top 10 BPO companies in the Philippines, with well over 18 contact centers throughout the country. Convergys has more than 28,000 employees.
Accenture
Accenture is a global IT and technological services companies. This company has over 300,000 employees serving clients in more than 130 countries. Accenture is the first and the leading outsourcing company in the Philippines, and the world for that matter in terms of gross revenues.
24/7 Customer Philippines
In the year of 2003, this company was claimed as one of the top BPO companies in the world by Fortune Magazine. And also this company was recognized as top BPO industry among Indian be Dataquest. In the year of 2006, 24/7 was ranked by Business Week among the top 5 companies in the industry of Offshore Outsourcing. Meanwhile, the NeoIT ranked this company among the top three world contact centers.
JPMorgan Chase Bank N.A-Philippine Global Service Centre
In the year of 2005, the Philippine Global Service Centre (GSC) was established by JPMorgan in Manila in order to offer strategic support to a couple of business firm. The customers and clients will be serviced by GSC of these businesses 24/7 a day or you can reach them every day.
Telephilippines Inc
The operation of the company started in the Philippines since the year of 1996 and gained its popularity become one of the top BPO companies in the Philippines. The employee of the company is more than 41,000 people in throughout the country and generates over 26,500 workstations in around 16 business sites that are located at Antipolo, within Metro Manila, Bacolod, Baguio, Davao, and Cebu.
Sutherland Global Services Philippines Inc
In the year of 1986, the company began the operation in the Philippines and now this company is one of BPO companies in the Philippines. The headquarters of the company is located in Rochester, New York, United States. This company is one of the largest independent BPO companies in the world. This company offers more than 30,000 professionals throughout more than 40 operation centers and business operations which are located across the planet.
Stream International Global Services Philippines Inc
This is a BPO company which is acquired by Convergys by the merger. This company has more than 37,000 professionals throughout 22 countries in 50 operation centers. This company has managed over 100 million email, chat contacts, and email per year.