About Us
World
Build an IT Team

We offer both team extension and complete end-to-end product development services

Team Size

10 people

IT Specialists

1 Team Lead, 9 Specialists

Team Cost

$ 15,990

Per month

Total cost, everything included

Cost Savings

$ 513,000

Annual savings

Compared to US Team

Client Satisfaction

98.23%

Satisfaction Rate

Average over 9 years

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Expert IT Outsourcing Solutions for Businesses of All Sizes

Many businesses struggle to keep up with the constantly shifting landscape when it comes to IT. That’s where STAFFVIRTUAL comes in.

Without the need for an internal IT team, our IT outsourcing solutions give businesses access to top-tier IT knowledge. Our team of skilled IT professionals can handle everything from simple help desk assistance to complex system monitoring and cybersecurity services. You can scale your IT services up or down as needed thanks to our adaptable support model, which means you only pay for the services you actually use. Don’t let IT issues slow down your business.

Outsource IT
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The Philippines is a leading destination for IT outsourcing

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Our Metrics

Our IT team’s KPI performance is above and beyond

Exceeding Expectations since 2009: Our Customer Experience Teams Always Exceed Your KPIs

Talent

430

Talents working

For our Partner Clients

Payroll savings

65%

Avr. Cost Saving

On our Partner Clients payroll

Employee Satisfaction

98.6

eNPS

Compared to US Team

Client Satisfaction

96.8

NPS Score

Last 2022 survey

Total Client Saving

96M

( USD ) Payroll Savings

Delivered to our clients

Client Team Size

12

Avg. number of Talents

on our client teams

Team setup

14

Days from Inquiry

Complete Team Deployment

Client Satisfaction

24.6%

EBITDA Growth Rate

Year-Over-Year since 2009

Schedule a free intro call

We are ready to get you set up for success with your new team

Benefits of Working with STAFFVIRTUAL

How our clients benefit from having an IT Support team in the Philippines

Our flexible IT support model allows for customization to meet our clients’ specific needs

Experts in the Field

Tech Support was one of the first roles to be outsourced to the Philippines.
Today, more than 600,000 Filipinos do customer or tech support. Because of this, our clients can receive highly skilled technical support from STAFFVIRTUAL’s highly qualified and experienced support staff.

This covers a broad spectrum of technological support, from simple desktop and server support to intricate networking and security issues.

Round-the-clock Availability

Our office never closes, so you can operate your Help Desk team round-the-clock.
STAFFVIRTUAL is available 24/7 to provide IT support services to clients. This is crucial for companies that operate after regular business hours or that have employees who work from home in various time zones.

With STAFFVIRTUAL, clients don’t have to wait until regular business hours to get assistance when they need it. We want to provide our clients with the assurance that they have access to technical support around the clock, whenever they need it.

Affordable Talent

Let us help you find affordable IT talent to manage your tasks.
Stop relying entirely on costly, in-house employees. Businesses can cut operating expenses by outsourcing IT support to STAFFVIRTUAL because they no longer have to keep a sizable in-house support staff. This comprises financial savings on wages, benefits, education, and infrastructure.

When this happens, businesses have the ability to manage costs while still maintaining high levels of service.

We help our clients optimise the profitability and scalability

“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”

Max ArmbusterCEO, TalkPush

“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “

Buckley BarlowCEO, In The Know

“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”

Eric HowardCOO, CM Management
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Frequently Asked Questions

What types of IT support services does STAFFVIRTUAL offer?

STAFFVIRTUAL provides a wide range of IT support services, including desktop and server support, network support, cloud support, cybersecurity, data backup and recovery, and more.

How does STAFFVIRTUAL ensure the security of clients’ IT systems?

STAFFVIRTUAL uses cutting-edge security measures and complies with industry best practices to protect the IT systems of its clients. Implementing firewalls, antivirus programs, and intrusion detection systems is a part of this, as is routinely monitoring and updating systems to fix any vulnerabilities.

How does STAFFVIRTUAL handle service requests and issues?

For the purpose of tracking service requests and problems, STAFFVIRTUAL utilizes a ticketing system. Through the ticketing system, clients can submit service requests, and the support staff at STAFFVIRTUAL will take care of the request and keep them informed of its progress.

Can STAFFVIRTUAL provide IT support for remote workers?

Yes, STAFFVIRTUAL offers remote workers IT support, including assistance with desktop, laptop, and mobile devices. We also offer assistance with online communication technologies like messaging and video conferencing.

What kind of reporting and analytics does STAFFVIRTUAL provide?

STAFFVIRTUAL offers regular reports and statistics on system performance, ticket status, and other important parameters. To ensure that we meet the unique demands of each client, we also offer customized reporting.

Schedule a free intro call

We are ready to get you set up for success with your new team

SV Blog

Streamlining your Business Operations:

How Our BPO Company Can Help You Maximize Efficiency and Increase Productivity

By STAFFVIRTUAL

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

Scaling Your Business with BPO

How Outsourcing Can Help You Grow Faster and More Efficiently

By STAFFVIRTUAL

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

Co Working
Unlocking the Power of Outsourcing:

Outsourcing to the Philippines: Advantages and Disadvantages

By STAFFVIRTUAL

Discover the advantages and disadvantages of outsourcing to the Philippines. From time and cost savings to potential challenges like loss of control and language issues, find out how outsourcing can transform your business.

Team Collaboration
How BPO in the Philippines Transforms Businesses

Business Process Outsourcing in the Philippines

By STAFFVIRTUAL

Discover the advantages of business process outsourcing (BPO) and the Philippines’ leading role in the global outsourcing industry.

Employment
A Must-Read for Any Business Owner

10 Benefits of Outsourcing to the Philippines

By STAFFVIRTUAL

Outsourcing can save you money, improve your service quality, and give you more time to focus on your core business.