About Us

NoC Services for Managed Service Providers (MSP)

Enhance network efficiency and security with STAFFVIRTUAL’s specialized NoC services for MSPs. Benefit from expert support tailored for your MSP’s network operations in the Philippines.


Results To Expect With NoC Services for MSP

We scale teams based on your business needs

Team Size

8 people

Property Specialists

1 Team Lead, 7 Specialists

Team Cost

$ 24,000

Per month

Total cost, everything included

Cost Savings

$ 912,000

Annual savings

Compared to US Team

Client Satisfaction


Satisfaction Rate

Average over 7 years

Why Choose STAFFVIRTUAL for Your NoC Services Needs

Over 15 Years of Expertise

STAFFVIRTUAL has more than 15 years of experience in delivering BPO services, with a deep dive into NoC services for MSPs. Our history means we handle your network operations with our leading experts.

Expert, Committed BPO Professionals

Our BPO team specializes in NoC services for MSPs. They deliver tailored solutions that not only boost your network operations but also support your business growth.

24/7 Monitoring and Support

Enjoy round-the-clock access to our dedicated NoC team. We ensure quick responses to network issues, providing continuous operations and consistent service delivery to your clients.

Data Analysis for Strategic Insights

Leverage analytics from your NoC operations for strategic decision-making. Our data-driven insights equip you to address IT challenges effectively and keep your MSP ahead of the competition.

4 Steps to Success with NoC Services for MSP


With an understanding of your MSP’s specific network operations center needs, we work closely with you to create a plan that enhances your network efficiency and supports your business growth. This ensures our NoC services are perfectly aligned with your goals.


We carefully select professionals who have deep knowledge and experience in network operations, especially within MSP environments. This step ensures our team can handle everything from routine monitoring to complex network issues effectively.


Your NoC team at STAFFVIRTUAL receives thorough training, not just on general network operations practices but also on the specific tools, systems, and processes your MSP uses. We stride to provide top-notch support that meets your exact standards.

Build Your Team

With our ongoing support and focus on professional growth, your NoC team is always ready to adapt to the evolving needs of your MSP and your clients.

Companies Like Yours Are Using STAFFVIRTUAL to Optimize Their Scalability and Profitability

“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”

Eric HowardCOO, CM Management

“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “

Buckley BarlowCEO, In The Know

“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”

Max ArmbusterCEO, TalkPush
Your Subtitle Here

Metrics That Make A Real Difference!



Talents working

For our Partner Clients

Payroll savings


Avr. Cost Saving

On our Partner Clients payroll

Employee Satisfaction



Compared to US Team

Client Satisfaction


NPS Score

Last 2022 survey

Total Client Saving


(USD) Payroll Savings

Delivered to our clients

Client Team Size


Avg. number of Talents

on our client teams

Team setup


Days from Inquiry

Complete Team Deployment

Client Satisfaction


EBITDA Growth Rate

Year-Over-Year since 2009

Schedule a Meeting Today

Expert NoC Services for MSP

Boost your MSP operations with STAFFVIRTUAL’s expert NoC services. By choosing us, you get a partner who is dedicated to your success. We focus on making your network operations smooth and secure, ensuring your clients are always satisfied. Find out how our support can transform your network management, making it more efficient and reliable.

Latest News and Blogs

Real Estate Property
Supercharge Your Real Estate Brokerage with a Virtual Assistant!

What Tasks Can a Real Estate Virtual Assistant Do?


Unlock Your Real Estate Business’s Potential with a Virtual Assistant! Delegate mundane tasks like social media management, listings, appointments, research, email handling, and budget management to focus on selling properties. Maximize efficiency and growth.

Recruitment Outsourcing
Grow your business with the help of world-class Filipino talent:

Recruitment Outsourcing to the Philippines


In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

CPO in the Philippines
Get Better Results with Your Creative Process

Creative Process Outsourcing (CPO) in the Philippines


The Philippines is a popular destination for CPO services due to its large pool of talented and English-speaking creative professionals. Filipino creatives are known for their creativity, attention to detail, and ability to work under pressure.

Streamlining your Business Operations:

How Our BPO Company Can Help You Maximize Efficiency and Increase Productivity


In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

Scaling Your Business with BPO

How Outsourcing Can Help You Grow Faster and More Efficiently


In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

NoC Services for MSP

Frequently Asked Questions

How experienced is STAFFVIRTUAL in providing NoC services for MSPs?

STAFFVIRTUAL has over 15 years of delivering specialized BPO services, focusing on NoC services tailored for MSPs. We’re committed to providing top-tier services that exceed our clients’ expectations, ensuring networks are monitored and managed with the highest level of expertise. Learn more About Us here.

Is outsourcing NoC services cost-effective for MSP businesses?

Absolutely. By partnering with STAFFVIRTUAL for NoC services, MSPs can significantly cut overhead costs, like office space and employee benefits, while ensuring round-the-clock network monitoring. This strategic move is not only cost-effective but also optimizes resource use and boosts service delivery efficiency.

Can STAFFVIRTUAL tailor NoC services to fit my MSP’s specific needs and budget?

Yes. Our strength lies in customizing our NoC services to align with your unique business needs and budgetary limits. Our aim is to offer personalized support that enhances your network operations and drives your MSP business forward.

What tasks does STAFFVIRTUAL handle as part of its NoC services?

Our expert team manages a comprehensive suite of tasks essential for network operations, including 24/7 monitoring, incident management, performance optimization, security oversight, and compliance reporting. We ensure your network operates smoothly and efficiently, addressing issues proactively.

How quickly can STAFFVIRTUAL set up NoC services for my MSP?

We prioritize rapid and effective service implementation. Your dedicated NoC team can be operational within two to three weeks, integrating effortlessly with your MSP to enhance your network management capabilities. Contact us today!

How does STAFFVIRTUAL ensure continuous network uptime for MSP clients?

STAFFVIRTUAL uses advanced monitoring tools and predictive analytics to oversee network health around the clock. Our team proactively identifies and addresses potential issues before they lead to downtime, ensuring continuous network uptime.

Can STAFFVIRTUAL handle the scaling of NoC services during peak demand periods?

Yes, our NoC services are designed for scalability. We adjust resources and staffing in real-time to manage increased loads during peak periods, ensuring your clients experience consistent network performance.

How can MSPs measure the success and ROI of outsourcing NoC services to STAFFVIRTUAL?

Success and ROI are measured through improved network uptime, reduced incident resolution times, and client satisfaction scores. We provide detailed reporting on these metrics, demonstrating the value of our services.

What is the process for incident reporting and resolution with STAFFVIRTUAL’s NoC services?

Incidents are immediately reported to MSPs through their preferred communication channel. Our resolution process includes prompt identification, analysis, and remediation of issues, with regular updates provided until resolution.

Does STAFFVIRTUAL offer multi-channel support for its NoC services?

Yes. We provide extensive support through various channels, including phone, email, and chat, ensuring we meet your and your clients’ preferences for communication, leading to high satisfaction levels.

How does STAFFVIRTUAL customize its NoC services to align with different MSP client industries?

We tailor our NoC services based on the specific needs and compliance requirements of various industries. This customization includes adapting monitoring practices, security protocols, and incident response strategies.

What certifications and standards does STAFFVIRTUAL adhere to for NoC services for MSP?

Our team maintains certifications and follows best practices in line with industry standards, such as ISO and ITIL. These certifications ensure our services meet high quality, reliability, and security benchmarks.

What technology does STAFFVIRTUAL use for MSP Help Desk Services?

We follow the latest in BPO technology, using advanced systems for network monitoring, incident tracking, and performance analysis. Our commitment to cutting-edge technology ensures we can offer efficient and precise support.

Is STAFFVIRTUAL proficient with the tools and software commonly used in network operations?

Yes. Our scalable solutions and strategic planning guarantee unwavering support for your MSP, especially during peak times. Our team is well-versed in a wide range of network operation tools and software, ensuring quality service without interruption.

What training does STAFFVIRTUAL provide its NoC specialists?

Our NoC specialists undergo extensive training to ensure they have the skills and knowledge needed for top-notch network operations support. This includes mastering industry-specific tools, understanding cybersecurity practices, and maintaining excellent customer service. Continuous training keeps our team ahead of evolving technology trends.

Can STAFFVIRTUAL’s services scale to support the growth of my MSP business?

Definitely. Our NoC services are designed to flexibly adapt and scale with your business, ensuring you receive all-encompassing support as your needs grow.

How does STAFFVIRTUAL ensure its team is knowledgeable about my MSP’s network operations?

Through in-depth onboarding, continuous training, and updates, our team becomes deeply familiar with your specific network operations and tools. This ensures our support is perfectly aligned with your needs.

What security measures does STAFFVIRTUAL implement for network operations?

We take the security of your network operations seriously, implementing stringent data protection and security measures to safeguard all sensitive information.

Can STAFFVIRTUAL seamlessly integrate with my existing MSP network operations?

Yes. Our team has the expertise to adapt and integrate with your current network operations, ensuring a smooth and cohesive extension of your MSP’s capabilities.