Handle your tickets faster and increase MRR by outsourcing to the Philippines!
Team Size
8 people
MSP Specialists
1 Team Lead, 7 Specialists
Team Cost
$ 24,000
Per month
Total cost, everything included
Cost Savings
$ 912,000
Annual savings
Compared to US Team
Client Satisfaction
96.5%
Satisfaction Rate
Average over 7 years
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Learn why we’re the preferred BPO partner for America’s MSP companies since 2009.
Boost your MSP’s Productivity and Growth by Outsourcing with Us
We offer specialized outsourcing solutions that are created to fit the unique requirements of each MSP.
MSPs have a flexible, affordable option for outsourcing with STAFFVIRTUAL that can help increase growth, productivity, and efficiency. Different areas, including network engineering, cybersecurity, cloud computing, and more, are areas of expertise for our outsourced staff. MSPs can access a wider range of expertise, expand their services, and strengthen their competitive edge by utilizing our skilled and experienced workforce. MSPs can also save money by avoiding recruitment and training costs. STAFFVIRTUAL offers outsourced workers who are equipped with the latest tools and software, enabling MSPs to take advantage of the most recent technology without the need for costly training or recruitment. As a result, technology and tools may be used more effectively, enabling MSPs to provide their clients with services that are more complex and advanced.
Our MSPs teams KPI performance is above and beyond
With strong success monitoring of our operation, we stay on top of our KPI’s of success of our Client Partners and Staff team.
Talent
430
Talents working
For our Partner Clients
Payroll savings
65%
Avr. Cost Saving
On our Partner Clients payroll
Employee Satisfaction
98.6
eNPS
Compared to US Team
Client Satisfaction
96.8
NPS Score
Last 2022 survey
Total Client Saving
96M
( USD ) Payroll Savings
Delivered to our clients
Client Team Size
12
Avg. number of Talents
on our client teams
Team setup
14
Days from Inquiry
Complete Team Deployment
Client Satisfaction
24.6%
EBITDA Growth Rate
Year-Over-Year since 2009
Helping Leading MSP Providers in the United States Accelerate Their Growth Since 2009
How the MSP industry benefits from a growth team in the Philippines
Outsourced staff can handle routine tasks, freeing up MSP staff to focus on high-priority tasks.
FREQUENTLY
ASKED
QUESTIONS
Improved Customer Service
To ensure that our teammates meet the high service standards of MSPs, STAFFVIRTUAL’s outsourced teammates go through extensive customer service training.
Improved Tool and Technology Use
Additionally, by bringing in specialized knowledge and expertise in the newest technologies, outsourced staff enables MSPs to provide their clients with more sophisticated and advanced services.
Faster Turnaround Times
As a result, your customers may be more satisfied and more likely to do business with you again.
We help our clients optimise the profitability and scalability
“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”
“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “
“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”
We are ready to get you set up for success with your new team
SV Blog
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Discover the key considerations to find the best outsourcing company in the Philippines. Rank in Google, social media presence, and a blog are vital.
How Our BPO Company Can Help You Maximize Efficiency and Increase Productivity
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In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.
10 Benefits of Outsourcing to the Philippines
Outsourcing can save you money, improve your service quality, and give you more time to focus on your core business.
How Outsourcing Can Help You Grow Faster and More Efficiently
Content Writer
In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.
10 Glaring Signs that It’s Time to Outsource Your Business Tasks
Feeling overwhelmed with managing your business tasks? It might be time to consider outsourcing. If you find yourself juggling multiple roles, facing costly mistakes, and struggling to come up with fresh ideas, outsourcing can be the game-changer you need. Discover the ten glaring signs that indicate it’s time to embrace outsourcing and take your business to new heights.