About Us

Virtual Assistant (VA) Solutions for Property Management Companies

Discover how innovative Property Management firms use Virtual Assistants (VAs) in the Philippines with STAFFVIRTUAL to become more efficient, scalable and profitable.

We are Property Management Specialists

Enjoy Tremendous Cost-Savings with VAs in the Philippines!

We scale teams based on your business needs

Team Size

8 people

Property Specialists

1 Team Lead, 7 Specialists

Team Cost

$ 24,000

Per month

Total cost, everything included

Cost Savings

$ 912,000

Annual savings

Compared to US Team

Client Satisfaction


Satisfaction Rate

Average over 7 years

Why Choose STAFFVIRTUAL for Your Property Management Virtual Assistant Needs

Over 15 Years of Expertise

STAFFVIRTUAL brings over 15 years of specialized experience in virtual assistant services for property management, ensuring top-notch support.

Expert VA Team

Our virtual assistant team is extensively trained in property management tasks, committed to providing precise and personalized support that enhances your property management operations.

Around-the-Clock Availability

Depend on STAFFVIRTUAL for 24/7 virtual assistant support, ensuring prompt attention to tenant inquiries and property management needs.

Data-Driven Financial Analysis and Reporting

Leverage STAFFVIRTUAL’s data-driven analytics for strategic property management, leading to improved operational efficiency.

4 Steps to Successful Property Management Virtual Assistant Outsourcing

Strategy Planning

Define your virtual assistant objectives and the support needed for your property management operations.


Partner with STAFFVIRTUAL to find skilled virtual assistants who understand property management processes.


Implement a comprehensive training program that aligns your virtual assistants with your specific property management procedures.

Team Building

Strengthen your virtual assistant team with STAFFVIRTUAL’s ongoing support, feedback, and opportunities for professional development.

Companies Like Yours Are Using STAFFVIRTUAL to Optimize Their Scalability and Profitability

“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”

Eric HowardCOO, CM Management

“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “

Buckley BarlowCEO, In The Know

“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”

Max ArmbusterCEO, TalkPush
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Metrics That Make A Real Difference!



Talents working

For our Partner Clients

Payroll savings


Avr. Cost Saving

On our Partner Clients payroll

Employee Satisfaction



Compared to US Team

Client Satisfaction


NPS Score

Last 2022 survey

Total Client Saving


(USD) Payroll Savings

Delivered to our clients

Client Team Size


Avg. number of Talents

on our client teams

Team setup


Days from Inquiry

Complete Team Deployment

Client Satisfaction


EBITDA Growth Rate

Year-Over-Year since 2009

Schedule a Meeting Today

Elevating Your Property Management with a Dedicated Virtual Assistant Team

At STAFFVIRTUAL, we strengthen your team with our virtual assistant services. We train our virtual assistants to seamlessly integrate with your property management operations. Choosing us means you’re entrusting us to handle your customer interactions with precision, ensuring seamless operations and satisfied clients.

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Grow your business with the help of world-class Filipino talent:

Recruitment Outsourcing to the Philippines


In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

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Get Better Results with Your Creative Process

Creative Process Outsourcing (CPO) in the Philippines


The Philippines is a popular destination for CPO services due to its large pool of talented and English-speaking creative professionals. Filipino creatives are known for their creativity, attention to detail, and ability to work under pressure.

Streamlining your Business Operations:

How Our BPO Company Can Help You Maximize Efficiency and Increase Productivity


In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

Scaling Your Business with BPO

How Outsourcing Can Help You Grow Faster and More Efficiently


In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

Property Management Virtual Assistant

Frequently Asked Questions

How extensive is your experience in property management virtual assistant services?

With over 15 years in the field, STAFFVIRTUAL offers comprehensive experience in virtual assistant operations, adeptly handling a variety of client needs. Learn more About Us here.

How can Property Management Virtual Assistants contribute to the efficiency of my property management business?

Property Management Virtual Assistants play a vital role in enhancing the efficiency of your property management operations. They are equipped to provide support in various key areas, including:


  • Handling phone calls and swiftly resolving issues
  • Managing and addressing escalated customer service concerns
  • Assisting property owners with their inquiries
  • Managing leasing inquiries and addressing lease-related queries
  • Efficiently handling call forwarding and taking detailed messages
  • Facilitating the scheduling of home viewing appointments
  • Conducting surveys for move-ins, move-outs, and maintenance
  • Managing appointments and keeping calendars organized
  • Drafting various forms of communication such as memos, emails, invoices, reports, and other essential correspondence
  • Skillfully writing and editing documents, including letters, reports, and instructional materials
  • Coordinating maintenance and turnover services in collaboration with technicians and vendors
  • Troubleshooting maintenance service issues and creating service requests
  • Dispatching service orders promptly
  • Assisting in budget establishment and obtaining owner approvals for necessary repairs or improvements

Is a virtual assistant for property management more cost-effective than in-house operations?

Absolutely. Utilizing a virtual assistant for property management can significantly reduce costs compared to in-house operations, enhancing operational efficiency and cost-effectiveness.

Can STAFFVIRTUAL tailor virtual assistant services to my business needs?

Yes. We specialize in customizing our virtual assistant services to suit your specific requirements.

How long does it take to implement virtual assistant services with STAFFVIRTUAL?

Setting up virtual assistant services with us is a streamlined process, typically completed within a few weeks, ensuring rapid commencement of services.

What communication channels do STAFFVIRTUAL’s virtual assistant services support?

Our virtual assistant services offer diverse communication channels, providing versatile options for your clients to make inquiries or request services.

What kind of training do agents in STAFFVIRTUAL’s virtual assistant services receive?

Our virtual assistants undergo extensive training, focusing on industry-specific skills and scenarios. Contact us today to learn more!

How does STAFFVIRTUAL ensure quality in its virtual assistant services?

We maintain high standards in our virtual assistant services through continuous training and quality assurance practices.

Can STAFFVIRTUAL’s virtual assistant services adapt to my company’s growth?

Definitely. Our virtual assistant services are scalable, ready to adapt and grow according to your business needs.

How does STAFFVIRTUAL protect client information in the virtual assistant services?

Client data security is paramount in our Property Management Call Center. We employ stringent data protection policies and secure communication technologies to safeguard sensitive information.

How quickly can STAFFVIRTUAL integrate its virtual assistant services with my existing systems?

Our team can swiftly integrate our virtual assistant services with your current systems, ensuring a seamless transition and uninterrupted service quality.

How does STAFFVIRTUAL manage peak times for our virtual assistant services?

We effectively manage high workloads during peak times in our offered virtual assistant services. Our strategies ensure prompt and proficient handling of requests.

What makes your virtual assistant services stand out?

At STAFFVIRTUAL, our focus on specialized training, embracing advanced technologies, and a customer-first approach sets our virtual assistant services apart. We focus on specialized training, embracing advanced technologies, and adopting a customer-centric approach. We understand that the costs of maintaining a physical office can be high and often unnecessary. 

That’s why we offer a solution: outsourcing a team of skilled remote professionals and virtual assistants who know precisely what kind of talent your business needs to handle the operational work required for managing your property portfolio. Our services are tailored to your needs and designed to make virtual assistant integration into your operations easy, stress-free, and effective.

Are your virtual assistant services available across different time zones?

Yes, our virtual assistant services are designed to be available 24/7, accommodating clients in various time zones.

How do we ensure consistent quality in our virtual assistant services?

Consistent quality in our virtual assistant services is maintained through regular monitoring, feedback, and ongoing training of our team. This commitment ensures top-level service with professionalism and expertise. Get started with our virtual assistant services today!