About Us

Talent Solutions for MSPs

Handle your tickets faster and increase MRR by outsourcing to the Philippines!

Contact Us

What Our Clients Say About Us

"I have worked with services like this before and had an awful experience. STAFFVIRTUAL has been great to work with and finds great talent."

Larry Bigger

National Administration Manager
World
Talent Solutions for MSPs

Handle your tickets faster and increase MRR by outsourcing to the Philippines!

Team Size

8 people

MSP Specialists

1 Team Lead, 7 Specialists

Team Cost

$ 24,000

Per month

Total cost, everything included

Cost Savings

$ 912,000

Annual savings

Compared to US Team

Client Satisfaction

96.5%

Satisfaction Rate

Average over 7 years

Schedule A Meeting Today

Learn why we’re the preferred BPO partner for America’s MSP companies since 2009.

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Boost your MSP’s Productivity and Growth by Outsourcing with Us

We offer specialized outsourcing solutions that are created to fit the unique requirements of each MSP.

MSPs have a flexible, affordable option for outsourcing with STAFFVIRTUAL that can help increase growth, productivity, and efficiency. Different areas, including network engineering, cybersecurity, cloud computing, and more, are areas of expertise for our outsourced staff. MSPs can access a wider range of expertise, expand their services, and strengthen their competitive edge by utilizing our skilled and experienced workforce. MSPs can also save money by avoiding recruitment and training costs. STAFFVIRTUAL offers outsourced workers who are equipped with the latest tools and software, enabling MSPs to take advantage of the most recent technology without the need for costly training or recruitment. As a result, technology and tools may be used more effectively, enabling MSPs to provide their clients with services that are more complex and advanced.

Start Outsourcing
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How we help the MSP Industry

Outsource with our MSP Services to help your Business to Succeed

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Our Metrics

Our MSPs teams KPI performance is above and beyond

With strong success monitoring of our operation, we stay on top of our KPI’s of success of our Client Partners and Staff team.

Talent

430

Talents working

For our Partner Clients

Payroll savings

65%

Avr. Cost Saving

On our Partner Clients payroll

Employee Satisfaction

98.6

eNPS

Compared to US Team

Client Satisfaction

96.8

NPS Score

Last 2022 survey

Total Client Saving

96M

( USD ) Payroll Savings

Delivered to our clients

Client Team Size

12

Avg. number of Talents

on our client teams

Team setup

14

Days from Inquiry

Complete Team Deployment

Client Satisfaction

24.6%

EBITDA Growth Rate

Year-Over-Year since 2009

Schedule a free intro call

We are ready to get you set up for success with your new team

Helping Leading MSP Providers in the United States
Accelerate Their Growth Since 2009

Benefits of Working with STAFFVIRTUAL

How the MSP industry benefits from a growth team in the Philippines

Outsourced staff can handle routine tasks, freeing up MSP staff to focus on high-priority tasks.

FREQUENTLY
ASKED
QUESTIONS

Can I evaluate the expert team before fully committing to outsourcing?
What is STAFFVIRTUAL’s vetting and recruitment process for ensuring the most qualified professionals?
How quickly can STAFFVIRTUAL scale my outsourced team?
How flexible is STAFFVIRTUAL in customizing services to fit my MSP’s specific needs?
How does STAFFVIRTUAL handle time zone differences?
What is STAFFVIRTUAL’s onboarding process?
How does STAFFVIRTUAL protect sensitive information?
What does STAFFVIRTUAL’s IT Infrastructure look like?
How does STAFFVIRTUAL handle data backup and disaster recovery?
What tools and technologies does STAFFVIRTUAL use to ensure efficient operations?
How do I ensure my outsourced team is productive?
What are the communication channels available between STAFFVIRTUAL and clients?
How can I reach STAFFVIRTUAL for support at any time, and what level of support is provided for MSPs?
How does STAFFVIRTUAL ensure MSPs receive continuous support and feedback?
How long does it take for STAFFVIRTUAL to set up my remote team?
Am I allowed to give incentives to my outsourced employees?

Improved Customer Service

Outsourced staff can provide 24/7 support, improving customer service and satisfaction.
Partnering with STAFFVIRTUAL can enhance client satisfaction and customer service. In order to guarantee that customers receive prompt and effective service, outsourced personnel can offer 24/7 support.

To ensure that our teammates meet the high service standards of MSPs, STAFFVIRTUAL’s outsourced teammates go through extensive customer service training.

Improved Tool and Technology Use

Outsourcing experts can lead to better utilization of technology and tools.
Outsourcing may result in improved tool and technology use.Our teammates are equipped and trained in the latest tools and software. This enables MSPs to take advantage of cutting-edge technology without the expense of costly training or hiring.

Additionally, by bringing in specialized knowledge and expertise in the newest technologies, outsourced staff enables MSPs to provide their clients with more sophisticated and advanced services.

Faster Turnaround Times

MSPs can take advantage of the time zone differences to ensure that tasks are completed faster.
Faster turnaround times and earlier project completion are possible with STAFFVIRTUAL outsourcing. MSPs can take advantage of time zone differences by using outsourced staff who are available around-the-clock to complete tasks more quickly.

As a result, your customers may be more satisfied and more likely to do business with you again.

We help our clients optimise the profitability and scalability

“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”

Max ArmbusterCEO, TalkPush

“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “

Buckley BarlowCEO, In The Know

“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”

Eric HowardCOO, CM Management
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Schedule a free intro call

We are ready to get you set up for success with your new team

SV Blog

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By Marsy Narce

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In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

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By Marsy Narce

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In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

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10 Glaring Signs that It’s Time to Outsource Your Business Tasks

Feeling overwhelmed with managing your business tasks? It might be time to consider outsourcing. If you find yourself juggling multiple roles, facing costly mistakes, and struggling to come up with fresh ideas, outsourcing can be the game-changer you need. Discover the ten glaring signs that indicate it’s time to embrace outsourcing and take your business to new heights.