Call Sales: (786) 352-8803
About Us

Ring, Ring: Let Our Call Center Handle Your Property Management Needs 24/7

From leaky faucets to lease renewals, our Property Management Call Center handles it all. You focus on growth!

Contact Us

What Our Clients Say About Us

"We've had a great experience thru our Partnership with STAFFVIRTUAL so far and look forward to growing it in the future!"

Ned Woodward

POM Director

Call Center Outsourcing Solutions for Property Management Companies

Discover how innovative Property Management firms build call centers in the Philippines with STAFFVIRTUAL to become more efficient, scalable and profitable.

We are Property Management Specialists

Enjoy Tremendous Cost-Savings by Outsourcing your Call Center to us!

We scale teams based on your business needs

Team Size

8 people

Property Specialists

1 Team Lead, 7 Specialists

Team Cost

$ 24,000

Per month

Total cost, everything included

Cost Savings

$ 912,000

Annual savings

Compared to US Team

Client Satisfaction

96.5%

Satisfaction Rate

Average over 7 years

Why Choose STAFFVIRTUAL for Your Property Management Call Center Needs

Over 15 Years of Expertise

STAFFVIRTUAL brings over 15 years of specialized experience in property management call center services, ensuring top-notch virtual support.

Expert, Committed Agents

Our team boasts in-depth training in call center operations for property management, committed to providing precise and personalized customer service that enhances your property management operations.

Around-the-Clock Call Center Support

Depend on STAFFVIRTUAL for 24/7 call center support, ensuring prompt attention to tenant inquiries and property management needs.

Data-Driven Financial Analysis and Reporting

Leverage STAFFVIRTUAL’s data-driven analytics for strategic property management, leading to improved tenant satisfaction and operational efficiency.

4 Steps to Successful Property Management Call Center Outsourcing

Strategy Planning

Define your call center objectives and the support needed for your property management operations.

Recruitment

Partner with STAFFVIRTUAL to find skilled call center agents who understand property management processes.

Training

Implement a comprehensive training program that aligns your outsourced call center agents with your specific property management procedures.

Team Building

Strengthen your call center team with STAFFVIRTUAL’s ongoing support, feedback, and professional development opportunities.

Companies Like Yours Are Using STAFFVIRTUAL to Optimize Their Scalability and Profitability

“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”

Eric HowardCOO, CM Management

“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “

Buckley BarlowCEO, In The Know

“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”

Max ArmbusterCEO, TalkPush
star
Your Subtitle Here

Metrics That Make A Real Difference!

Talent

430

Talents working

For our Partner Clients

Payroll savings

65%

Avr. Cost Saving

On our Partner Clients payroll

Employee Satisfaction

98.6

eNPS

Compared to US Team

Client Satisfaction

96.8

NPS Score

Last 2022 survey

Total Client Saving

96M

(USD) Payroll Savings

Delivered to our clients

Client Team Size

12

Avg. number of Talents

on our client teams

Team setup

14

Days from Inquiry

Complete Team Deployment

Client Satisfaction

24.6%

EBITDA Growth Rate

Year-Over-Year since 2009

Schedule a Meeting Today

Enhancing Your Property Management with a Dedicated Call Center

At STAFFVIRTUAL, we strengthen your team with our outsourced property management call center services. We train our agents to work seamlessly with your team. Choosing us means you’re entrusting us to handle your customer interactions with care, ensuring smooth operations and satisfied clients.

Latest News and Blogs

Real Estate Property
Supercharge Your Real Estate Brokerage with a Virtual Assistant!

What Tasks Can a Real Estate Virtual Assistant Do?

By Patricia Arcilla

Content Writer

Unlock Your Real Estate Business’s Potential with a Virtual Assistant! Delegate mundane tasks like social media management, listings, appointments, research, email handling, and budget management to focus on selling properties. Maximize efficiency and growth.

Recruitment Outsourcing
Grow your business with the help of world-class Filipino talent:

Recruitment Outsourcing to the Philippines

By Marsy Narce

Content Writer

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

CPO in the Philippines
Get Better Results with Your Creative Process

Creative Process Outsourcing (CPO) in the Philippines

By Joan Fernan

Content Writer

The Philippines is a popular destination for CPO services due to its large pool of talented and English-speaking creative professionals. Filipino creatives are known for their creativity, attention to detail, and ability to work under pressure.

Streamlining your Business Operations:

How Our BPO Company Can Help You Maximize Efficiency and Increase Productivity

By Marsy Narce

Content Writer

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

Scaling Your Business with BPO

How Outsourcing Can Help You Grow Faster and More Efficiently

By Marsy Narce

Content Writer

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

Property Management Call Center

Frequently Asked Questions

How extensive is your experience in Property Management Call Center services, including handling maintenance inquiries?

With over 15 years in the field, STAFFVIRTUAL offers comprehensive experience in Property Management Call Center operations, adeptly handling a variety of client needs. Learn more About Us here.

Is a Property Management Call Center more cost-effective than in-house call handling?

Absolutely. Utilizing a Property Management Call Center can significantly reduce costs compared to in-house operations, especially when it comes to handling specialized calls like outsource maintenance repair calls.

Can STAFFVIRTUAL tailor Property Management Call Center services to my business needs?

Yes. We specialize in customizing our Property Management Call Center services to suit your specific requirements, including the efficient handling of outsource maintenance repair calls.

How long does it take to implement a Property Management Call Center with STAFFVIRTUAL?

Setting up a Property Management Call Center with us is a streamlined process, typically completed within a few weeks, ensuring rapid commencement of services.

What communication channels does STAFFVIRTUAL’s Property Management Call Center support?

Our Property Management Call Center offers diverse communication channels, such as phone, email, and chat, providing versatile options for your clients to make inquiries or request services.

What kind of training do agents in STAFFVIRTUAL’s Property Management Call Center support receive?

Agents in our Property Management Call Center undergo extensive training, focusing on industry-specific skills and scenarios, including efficient handling of outsource maintenance repair calls. Contact us today to learn more!

How does STAFFVIRTUAL ensure quality in its Property Management Call Center services?

We maintain high standards in our Property Management Call Center through continuous training, quality assurance practices, and leveraging advanced technology to ensure excellence in every interaction.

Can STAFFVIRTUAL’s Property Management Call Center services adapt to my company’s growth?

Definitely. Our Property Management Call Center services are scalable, ready to adapt and grow according to your business needs, including the capacity to handle increasing volumes of calls.

How does STAFFVIRTUAL protect client information in the Property Management Call Center?

Client data security is paramount in our Property Management Call Center. We employ stringent data protection policies and secure communication technologies to safeguard sensitive information.

How quickly can STAFFVIRTUAL integrate its Property Management Call Center services with my existing systems?

Our team can swiftly integrate our Property Management Call Center services with your current systems, ensuring a seamless transition and uninterrupted service quality.

How does STAFFVIRTUAL manage peak times for our Property Management Call Center services?

We effectively manage high call volumes during peak times in our offered Property Management Call Center services. Our strategies include efficient staffing and advanced technology, ensuring prompt and proficient handling of calls.

What makes your Property Management Call Center services stand out?

At STAFFVIRTUAL, our focus on specialized training, embracing advanced technologies, and a customer-first approach sets our Property Management Call Center services apart. We excel in handling a range of calls with exceptional skill and care.

Are your Property Management Call Center services available across different time zones?

Yes, our Property Management Call Center services are designed to be available 24/7, accommodating clients in various time zones. This ensures effective management of calls, including outsource maintenance repair calls, regardless of geographical location.

How do we ensure consistent quality in our Property Management Call Center services?

Consistent quality in our Property Management Call Center services is maintained through regular monitoring, feedback, and ongoing training of our team. This commitment ensures top-level handling of all calls with professionalism and expertise. Get started with our Property Management Call Center services today!