The Philippines stands as one of the world’s largest English-speaking nations and the most Westernized country in all of Asia.

English was introduced by Americans in the 1900s, and became institutionalized in the Philippines through a mass education program. Used as the sole medium of instruction until the late 20th century, English permeated all aspects of Filipino life.

BPO is the sunrise industry in the Philippines and a massive reason why the middle class is growing. Consequently, the government strongly supports the industry with incentives and policies to attract foreign investors.

These efforts have paid off big time. Today, over two million Filipinos work in the BPO industry, which contributes approximately $38 billion to the economy each year, making it the largest industry in the nation.

Numerous C-Suite executives in developed countries face the looming threat of frivolous employer- related lawsuits from their in-house staff. Many companies are victimized by these law suits. One bad hire can destroy a business.

However, choosing to hire abroad through an outsourcing partner effectively eradicates this risk altogether because all legal liabilities are transferred entirely to the outsourcing provider = thereby shielding your business from potential litigation concerns.

Customer service is critical because it shapes the perception of your brand, fosters customer loyalty, and directly impacts your bottom line.

With an offshore team in the Philippines you will be able to delight your customers in ways that previously wouldn’t have been possible, driving your C-SAT and your NPS scores to new heights.

One of the lucrative industries in the Philippines where recent graduates might apply is outsourcing. This allows the outsourcing companies access to a broad talent pool, including both fresh and experienced expertise as well as some more conventional talent.

While there was a decrease in demand in some industries such as travel and hospitality, there was increased demand in several areas like, healthcare), transactions process, content moderation, network services, cybersecurity, workplace modernization, etc. (Source: IBPAP)

Outsourcing to the Philippines converts variable costs to fixed ones, ensuring consistent expenses for designated services or tasks.

With STAFFVIRTUAL, you’ll pay a flat monthly fee per employee, eliminating any surprises in your expenses. You’ll benefit from improved budgeting, lower financial risks, and focused resources on initiatives that drive growth.

No one ever seems to have enough hours in the day, and people increasingly find themselves working longer and longer hours. For many, the 40 hour workweek is a distant memory.

By offloading tedious, repetitive tasks to your Philippines team and effectively delegating individual processes, or even entire departments, you can significantly enhance productivity and efficiency while improving your work-life balance.