Transform your Managed Service Provider’s IT infrastructure with our 24x7 Outsourced IT Support: From minor glitches to major challenges, we're always on duty.
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1 Team Lead, 7 Specialists
Total cost, everything included
Compared to US Team
Average over 7 years
"The Staff that we have is above and beyond our expectations. The folks we have working for us are outstanding and add a lot of value to our company."
Gain uninterrupted operations with STAFFVIRTUAL team of experts. We’re ready to support your business around the clock, minimizing downtime and keeping your IT systems running smoothly.
We scale teams based on your business needs
Property Specialists
1 Team Lead, 7 Specialists
Per month
Total cost, everything included
Annual savings
Compared to US Team
Satisfaction Rate
Average over 7 years
STAFFVIRTUAL has been a leader in Business Process Outsourcing (BPO) for more than 15 years, specializing in 24×7 Outsourced IT Support. Our experienced IT professionals are dedicated to keeping your systems operational around the clock, ensuring that your business stays productive and secure.
Our expertise goes beyond typical BPO services. By focusing on 24×7 Outsourced IT Support, we provide comprehensive solutions that enhance your IT infrastructure and drive business growth. Our team is committed to delivering consistent, high-quality support that scales with your business needs.
With STAFFVIRTUAL’s 24×7 Outsourced IT Support, your business benefits from continuous monitoring and immediate response to any IT issues. Whether it’s day or night, our team ensures that your systems are always up and running, reinforcing your commitment to uninterrupted operations and customer satisfaction.
Take advantage of our detailed data analysis to optimize your IT support strategies. Our data-driven approach allows you to anticipate challenges and improve decision-making, ensuring that your 24×7 Outsourced IT Support is both proactive and responsive to your business needs.
We collaborate with you to understand your business’s IT support needs and develop a tailored 24×7 IT support strategy that ensures continuous operations and rapid response to any challenges.
We source experienced IT professionals with specialized expertise to handle your business’s unique demands, ensuring your 24×7 support team is equipped to tackle any issue, any time.
Our 24×7 Outsourced IT Support team undergoes extensive training to integrate seamlessly with your business, ensuring that they maintain the highest standards of service as an essential extension of your in-house team.
We provide continuous support and ongoing training, ensuring your 24×7 IT support team is always prepared to adapt and grow with your business, keeping your systems running smoothly at all hours.
“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”
“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “
“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”
Talents working
For our Partner Clients
Avr. Cost Saving
On our Partner Clients payroll
eNPS
Compared to US Team
NPS Score
Last 2022 survey
(USD) Payroll Savings
Delivered to our clients
Avg. number of Talents
on our client teams
Days from Inquiry
Complete Team Deployment
EBITDA Growth Rate
Year-Over-Year since 2009
Choosing STAFFVIRTUAL for 24×7 outsourced IT support means you’re securing a dedicated team that’s committed to keeping your business operational at all times. Discover how our expertise can optimize your IT performance and help your business grow.
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In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.
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The Philippines is a popular destination for CPO services due to its large pool of talented and English-speaking creative professionals. Filipino creatives are known for their creativity, attention to detail, and ability to work under pressure.
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In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.
Content Writer
In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.
Outsourced IT services involve hiring an external provider to handle your company’s IT needs, such as network management, help desk support, cybersecurity, and system maintenance. This allows businesses to focus on their core operations while ensuring their IT infrastructure is managed by experts.
The most commonly outsourced IT service is help desk support. Businesses frequently outsource this function to ensure their employees and clients receive timely technical assistance 24×7, without needing to maintain an in-house IT support team.
Companies outsource their IT support to reduce costs, access specialized expertise, and ensure 24×7 availability. Outsourcing allows businesses to focus on their core activities while leaving IT management to professionals who can provide continuous support and proactive problem-solving.
STAFFVIRTUAL has over 15 years of experience in BPO services, with a strong focus on 24×7 Outsourced IT Support. We’re committed to delivering high-quality, around-the-clock support that keeps your business running smoothly.
Yes, outsourcing your IT support to STAFFVIRTUAL can significantly reduce overhead costs while ensuring continuous, expert assistance. This strategic move enhances both your resource efficiency and the quality of your IT services.
Absolutely. We customize our IT Support services to match your business’s unique needs and financial goals, providing a personalized support system that strengthens your operations.
Our services cover a wide range of IT support tasks, including monitoring systems, resolving technical issues, managing networks, and providing software assistance. We ensure your business receives continuous, expert-level support.
How quickly can STAFFVIRTUAL set up 24×7 Outsourced IT Support for my business?
We prioritize rapid deployment, aiming to implement your customized 24×7 Outsourced IT Support system within a few weeks. Our process ensures seamless integration with your existing operations.
Our 24×7 Outsourced IT Support is built for round-the-clock service. Continuous monitoring and proactive management keep your systems running smoothly, ensuring your business never experiences downtime.
Yes. Our services are designed to scale with your business, allowing you to expand your IT support as your needs grow. This ensures your business receives effective, continuous support at all stages of growth.
We use key performance indicators like system uptime, response times, and customer satisfaction scores to measure the success of our 24×7 Outsourced IT Support. Regular reports keep you informed of our performance and its impact on your business.
Incidents are logged, monitored, and resolved through a streamlined process designed for quick resolution. Our team works diligently to identify, analyze, and address issues, keeping you informed throughout the process.
Yes. We offer support across various channels, including phone, email, and chat, to ensure that your team and clients can reach us in the way that’s most convenient for them.
Yes. Our 24×7 Outsourced IT Support is versatile and can be customized to meet the specific requirements of various industries, ensuring your business receives support tailored to its unique needs.
We follow industry-best practices and standards, such as ISO and ITIL, ensuring that our 24×7 Outsourced IT Support services are reliable, secure, and of the highest quality.
Yes, as part of our 24×7 Outsourced IT Support service, we provide training for your staff on cybersecurity awareness and operational best practices, helping to enhance your team’s skills and security posture.
We work closely with you to understand your brand’s voice, values, and service standards. Our team undergoes brand-specific training to ensure that every interaction reflects your business’s high standards and maintains brand consistency.
Yes. Our outsourced IT Support team is designed to provide comprehensive support at all hours, including after-hours, weekends, and holidays, ensuring that your business and clients always receive timely assistance.
