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About Us

Talent Solutions
for E-Commerce
Companies

Take care of tickets and scale your e-commerce brand faster by outsourcing to the Philippines!

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What Our Clients Say About Us

"The Staff that we have is above and beyond our expectations. The folks we have working for us are outstanding and add a lot of value to our company."

Damon Baca

Co-founder
World
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Learn why we’re the preferred BPO partner for America’s leading e-commerce businesses since 2009.

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Outsource Your E-Commerce Operations with Us

In today’s competitive e-commerce landscape, businesses need to be agile and responsive to stay ahead of the curve.

Your e-commerce business will have access to a group of professionals. We provide specialized skills and knowledge in industries like digital marketing, data analytics, and software development. Our team of experts can assist you to stay ahead of the competition. Through outsourcing with STAFFVIRTUAL, you can reduce overhead cost and allocate your resources more effectively. At STAFFVIRTUAL, we can help you in overcoming the challenges that today’s e-commerce businesses are facing. Our outsourcing services are created to give you the specialized knowledge, financial benefits, and multilingual support you require to be successful in today’s quick-paced and constantly evolving e-commerce sector.

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How we help the E-commerce Industry

Boost Your E-Commerce Potential with our Outsourcing Services

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Our Metrics

Our E-Commerce teams KPI performance is above and beyond

With strong success monitoring of our operation, we stay on top of our KPI’s of success of our Client Partners and Staff team.

Talent

430

Talents working

For our Partner Clients

Payroll savings

65%

Avr. Cost Saving

On our Partner Clients payroll

Employee Satisfaction

98.6

eNPS

Compared to US Team

Client Satisfaction

96.8

NPS Score

Last 2022 survey

Total Client Saving

96M

( USD ) Payroll Savings

Delivered to our clients

Client Team Size

12

Avg. number of Talents

on our client teams

Team setup

14

Days from Inquiry

Complete Team Deployment

Client Satisfaction

24.6%

EBITDA Growth Rate

Year-Over-Year since 2009

Schedule a free intro call

We are ready to get you set up for success with your new team

Benefits of Working with STAFFVIRTUAL

How E-Commerce benefits from a growth team in the Philippines

Outsourcing with STAFFVIRTUAL can help startups achieve their business goals more efficiently.

Specialized Expertise

E-commerce businesses need to stay ahead of the curve.
For e-commerce businesses to stay competitive in a fast-paced industry, they must stay on top of the most recent trends and technologies. You can easily access a team of experts through STAFFVIRTUAL who can offer specialized knowledge and skills in fields like digital marketing, software development, data analytics, and more.

Our dedicated teams help businesses maintain a competitive edge by helping them stay on top of emerging technologies and best practices in the industry. Outsourcing is a practical option compared to the expenses of hiring internally.

24 / 7 Support

Providing 24/7 customer support is essential for maintaining customer satisfaction and loyalty.
Since e-commerce companies operate in a global market, they must be accessible to their customers 24 hours a day. It’s one of the keys to customer satisfaction and ensures your customers that they can get assistance anytime.

However, providing one can be tough since it requires a significant amount of staff and resources. This is where you can count on STAFFVIRTUAL. Our team is capable of handling a wide range of duties, including processing orders, addressing problems, and responding to customer inquiries. This enables companies to concentrate on their core competencies while STAFFVIRTUAL handles customer support.

Cost Savings

Outsourcing with STAFFVIRTUAL can help e-commerce businesses reduce their overhead costs significantly.
E-commerce companies can reduce their overhead expenses significantly by outsourcing with STAFFVIRTUAL. When companies outsource, they only pay for the services they actually use, which is often much less expensive than recruiting and onboarding new employees. Additional costs associated with hiring internal staff include wages, benefits, office space, tools, and other things.

Businesses can lower these costs and more effectively use their resources by outsourcing. The flexible nature of STAFFVIRTUAL’s outsourcing services allows companies to scale up or down without incurring additional costs.

We help our clients optimise the profitability and scalability

“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”

Max ArmbusterCEO, TalkPush

“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “

Buckley BarlowCEO, In The Know

“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”

Eric HowardCOO, CM Management
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Schedule a free intro call

We are ready to get you set up for success with your new team

SV Blog

Streamlining your Business Operations:

How Our BPO Company Can Help You Maximize Efficiency and Increase Productivity

By Marsy Narce

Content Writer

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

Scaling Your Business with BPO

How Outsourcing Can Help You Grow Faster and More Efficiently

By Marsy Narce

Content Writer

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

Online Tools
Outsource Your Way to Success:

Outsourcing Examples to Inspire Your Business

Discover the power of outsourcing and how it can benefit your business. From cost reduction to increased productivity, find out why outsourcing is a game-changer.

BPO in the Philippines
Elevate Your Customer Service with Outsourcing to the Philippines

What are the Benefits of Outsourcing Customer Service?

By Tristan Laput

Junior Content Editor

Discover the numerous benefits of outsourcing customer service to the Philippines, including cost reduction and access to a qualified talent pool.

BPO in Philippines
Thriving Hub for Business Process Outsourcing:

BPO in the Philippines

Discover the BPO companies in the Philippines that are revolutionizing the industry and reshaping the nation’s economy. With the potential to reach $25 billion in revenue by next year, these top players are leading the charge in the fast-growing BPO sector, offering unmatched services and employment opportunities to thousands of skilled professionals. From call centers to IT services, these companies are changing the face of outsourcing and making a significant impact on the global stage.