Extensive Industry Expertise
With over 15 years in the outsourcing industry, STAFFVIRTUAL provides expert support tailored to law firms.
Discover how top law firms improve client communication and operational efficiency with STAFFVIRTUAL's specialized call center services for lawyers.
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1 Team Lead, 7 Specialists
Total cost, everything included
Compared to US Team
Average over 7 years
"I have worked with services like this before and had an awful experience. STAFFVIRTUAL has been great to work with and finds great talent."
Discover how top law firms improve client communication and operational efficiency with STAFFVIRTUAL’s specialized call center services for lawyers.
We scale teams based on your business needs
Property Specialists
1 Team Lead, 7 Specialists
Per month
Total cost, everything included
Annual savings
Compared to US Team
Satisfaction Rate
Average over 7 years
With over 15 years in the outsourcing industry, STAFFVIRTUAL provides expert support tailored to law firms.
Our team includes professionals who deliver precise and personalized services to streamline your firm’s communication with clients and staff.
Rely on STAFFVIRTUAL for round-the-clock support, ensuring your firm’s needs and client queries are addressed promptly, any time of day.
Utilize STAFFVIRTUAL’s data-driven insights to improve client interactions, leading to higher efficiency and satisfaction.
Define your firm’s call center objectives and the specific support needed for your legal operations.
Partner with STAFFVIRTUAL to find skilled call center agents who understand your firm’s processes.
Implement a comprehensive training program to align our outsourced call center agents with your firm’s procedures and standards.
Strengthen your call center team with STAFFVIRTUAL’s ongoing support, feedback, and professional development opportunities.
“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”
“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “
“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”
Talents working
For our Partner Clients
Avr. Cost Saving
On our Partner Clients payroll
eNPS
Compared to US Team
NPS Score
Last 2022 survey
(USD) Payroll Savings
Delivered to our clients
Avg. number of Talents
on our client teams
Days from Inquiry
Complete Team Deployment
EBITDA Growth Rate
Year-Over-Year since 2009
At STAFFVIRTUAL, we ensure that our call center services integrate smoothly with your law firm’s operations. Our call center agents are trained to work closely with your team, handling client interactions with precision and care, leading to efficient operations and satisfied clients.
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In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.
Content Writer
In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.
Our services include 24/7 call answering, live receptionists, outbound calling, appointment scheduling, customer retention and support, and CRM integration to manage all client interactions efficiently.
STAFFVIRTUAL’s call centers for lawyers improve client communication, handle client inquiries, and streamline appointment setting, allowing your legal team to focus on core activities while ensuring clients receive timely and professional responses. Learn more About Us here.
Yes, at STAFFVIRTUAL, our call center agents can integrate with your firm’s calendar system to schedule appointments directly, ensuring seamless coordination and time management.
We provide client intake specialists, appointment setters, legal support agents, and other call center professionals specifically tailored to meet the needs of your law firm.
We can establish your dedicated call center team within 2-3 weeks, ensuring a swift start to your improved client communication services.
Absolutely. We tailor our call center services to match your specific requirements, ensuring seamless integration with your firm’s operations and procedures.
Our call centers support multiple communication channels, including phone, email, and chat, providing versatile options for your clients to reach out.
We maintain high standards through continuous training, rigorous quality assurance practices, and the use of advanced technology to ensure excellence in every client interaction.
Legal call center outsourcing focuses specifically on managing client communication, appointment setting, and support tasks unique to law firms, providing specialized services that general outsourcing does not cover.
We prioritize client data security by employing stringent data protection policies and utilizing secure communication technologies to safeguard sensitive information.
Yes, our call center services for lawyers are scalable and designed to grow with your firm’s needs, effectively handling increasing volumes of client interactions.
Our focus on specialized training for legal environments, advanced technologies, and a client-first approach sets us apart. We excel in managing legal support tasks with exceptional skill and care.
Yes, our call centers for lawyers provide round-the-clock support, ensuring your firm’s needs are met at any time of day, enhancing client satisfaction and operational efficiency.
Consider your firm’s specific needs, the importance of a physical presence for certain tasks, and select a provider like STAFFVIRTUAL that aligns with your firm’s goals and operational standards.
By partnering with STAFFVIRTUAL, your firm can significantly reduce overhead costs related to staffing, training, and infrastructure, while also gaining access to a team of experienced call center professionals.
We effectively manage high call volumes through efficient staffing strategies and advanced technology, ensuring that all client interactions are handled promptly and professionally.
Current trends include the integration of AI and machine learning for enhanced client service, increased use of data analytics to improve call center performance, and a growing demand for 24/7 support to meet client expectations.
Our call center agents undergo extensive training focused on industry-specific skills and scenarios to meet your firm’s standards. Contact us today to learn more!
We maintain high standards through continuous training, quality assurance practices, and advanced technology to ensure excellence in every task.
Yes, our call center services are scalable and can adapt to your firm’s growth, handling increasing volumes of work efficiently.
We prioritize client data security by employing stringent data protection policies and secure communication technologies to safeguard sensitive information.
Our team can quickly integrate our call center services with your current systems, ensuring a streamlined onboarding and transition, along with uninterrupted service quality.
Our focus on specialized training, advanced technologies, and a client-first approach sets our call center services apart. STAFFVIRTUAL is unmatched when it comes to handling various legal support tasks for our clients!
Yes, our call center services are available 24/7, accommodating clients in different time zones to ensure effective management of legal tasks regardless of location.
The legal call center outsourcing industry is quickly growing with advancements in AI and machine learning. There is also a growing emphasis on data security and regulatory compliance to better help legal firms.
Consistent quality is maintained through regular check-ins, team feedback, and continuous team training. This ensures that STAFFVIRTUAL provides the best services in handling all tasks with professionalism and expertise. Get started with our call center services for lawyers and partner with STAFFVIRTUAL today!
