Over 15 Years of Law Answering Service Expertise
With over fifteen years in the legal answering service industry, STAFFVIRTUAL specialists deliver reliable services to help your firm effortlessly capture and manage new clients.
Never miss a client opportunity with our 24/7 law answering service. Trusted by 20+ US law firms, we convert calls into valuable cases, qualify leads, and connect you with the right clients to help grow your firm.
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1 Team Lead, 3 Legal Specialists
Total cost, everything included
Compared to US Team
Average over 15 years
“We deal with a lot of paperwork, huge amounts of paperwork actually and STAFFVIRTUAL has helped us to become more profitable and efficient by giving us administrative assistants that are out of this world. I couldn’t have possibly asked for better employees. They are both conscientious, quick learning and amazingly quick at everything they do. In short, STAFFVIRTUAL is our “secret weapon” that gives our firm a competitive advantage!”
“My law firm has had the pleasure of working closely with STAFFVIRTUAL for over seven years. They are an outstanding company, highly professional, and I can’t imagine conducting business without their partnership.”
Learn why we’re the preferred BPO partner for America’s leading property management companies since 2009.
We scale teams based on your business needs
Property Specialists
1 Team Lead, 7 Specialists
Per month
Total cost, everything included
Annual savings
Compared to US Team
Satisfaction Rate
Average over 7 years
With over fifteen years in the legal answering service industry, STAFFVIRTUAL specialists deliver reliable services to help your firm effortlessly capture and manage new clients.
Our skilled specialists are trained to handle client inquiries accurately, ensuring your firm never misses a qualified lead.
STAFFVIRTUAL offers round-the-clock answering services, so your firm’s potential clients are always heard, no matter when they call.
We leverage data and analytics to refine your answering process, increasing conversion rates and streamlining client acquisition. We follow your current intake process—or help you create one!
Define your firm’s answering service goals and outline the support needed to efficiently manage incoming client inquiries.
Partner with STAFFVIRTUAL to bring on experienced professionals skilled in legal client onboarding, delivered through our award-winning answering services.
We collaboratively create and implement a comprehensive training program to ensure our answering specialists are aligned with your firm’s protocols and expectations.
Enhance your law answering service team with STAFFVIRTUAL’s continuous oversight, feedback, and performance improvements to drive client satisfaction. You’ll LOVE our performance dashboards and insights.
“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”
“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “
“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”
Talents working
For our Partner Clients
Avr. Cost Saving
On our Partner Clients payroll
eNPS
Compared to US Team
NPS Score
Last 2022 survey
(USD) Payroll Savings
Delivered to our clients
Avg. number of Talents
on our client teams
Days from Inquiry
Complete Team Deployment
EBITDA Growth Rate
Year-Over-Year since 2009
Every missed call is a missed opportunity to grow your law firm. Without a dedicated law answering service, potential clients can easily slip through the cracks, wasting valuable time and revenue. Let STAFFVIRTUAL handle your inquiries 24/7, ensuring every lead is captured, overhead is reduced, and your practice runs efficiently. Don’t risk losing clients—partner with us today and save both time and money in the process!
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Unlock Your Real Estate Business’s Potential with a Virtual Assistant! Delegate mundane tasks like social media management, listings, appointments, research, email handling, and budget management to focus on selling properties. Maximize efficiency and growth.
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In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.
Content Writer
The Philippines is a popular destination for CPO services due to its large pool of talented and English-speaking creative professionals. Filipino creatives are known for their creativity, attention to detail, and ability to work under pressure.
Content Writer
In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.
Content Writer
In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.
Our dedicated law answering service ensures all client inquiries are handled promptly, helping you capture leads, save time, and increase revenue without burdening your lawyers with administrative tasks.
Absolutely. We tailor our training programs to meet your firm’s unique needs, ensuring our specialists follow your procedures and deliver top-quality service. We offer a thorough onboarding process, monthly meetings with our customer success team, and quarterly meetings between our CEO and your management partners.
Yes. Our law answering service operates 24/7, ensuring potential clients can reach your firm any time. We also offer flexible coverage hours to fit your firm’s specific needs.
We can recruit and train a dedicated team rapidly, usually having your answering service fully operational within 30 days of partnering with your firm.
Our trained professionals ensure that every call is answered promptly, with intake forms completed efficiently and client information passed to your firm in real-time.
We provide detailed reports and data-driven insights to help you track lead conversion rates, spot trends, and continually optimize your intake process for better results.
Our professionals are trained in legal confidentiality protocols and follow strict data security measures to safeguard your clients’ sensitive information.
Yes. Our team is equipped to handle fluctuating call volumes, ensuring no client inquiry goes unanswered, even during your busiest periods.
We offer cost-effective solutions tailored to your firm’s needs. Pricing varies based on call volume and service requirements, but the average cost for a full-time answering service specialist is $2,000 per month, depending on your specific needs and required experience.
Our professionals are trained to gather key information and seamlessly pass complex inquiries to your legal team for further evaluation.
