Over 15 Years of Law Intake Expertise
With over fifteen years in the legal intake outsourcing industry, STAFFVIRTUAL delivers reliable intake services to help your firm capture and manage new clients seamlessly.
Convert leads into cases with our 24/7 Legal Intake Answering Service. Trusted by dozens of law firms across the US, our trained professionals screen & refer the right clients for your practice.
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1 Team Lead, 3 Legal Specialists
Total cost, everything included
Compared to US Team
Average over 15 years
“We deal with a lot of paperwork, huge amounts of paperwork actually and STAFFVIRTUAL has helped us to become more profitable and efficient by giving us administrative assistants that are out of this world. I couldn’t have possibly asked for better employees. They are both conscientious, quick learning and amazingly quick at everything they do. In short, STAFFVIRTUAL is our “secret weapon” that gives our firm a competitive advantage!”
“My law firm has had the pleasure of working closely with STAFFVIRTUAL for over seven years. They are an outstanding company, highly professional, and I can’t imagine conducting business without their partnership.”
Learn why we’re the preferred BPO partner for America’s leading property management companies since 2009.
We scale teams based on your business needs
Property Specialists
1 Team Lead, 7 Specialists
Per month
Total cost, everything included
Annual savings
Compared to US Team
Satisfaction Rate
Average over 7 years
With over fifteen years in the legal intake outsourcing industry, STAFFVIRTUAL delivers reliable intake services to help your firm capture and manage new clients seamlessly.
Our team consists of skilled intake specialists trained to handle new client inquiries accurately, ensuring your firm never misses a qualified lead.
STAFFVIRTUAL offers round-the-clock intake services, so your firm’s potential clients are always heard, no matter when they call.
We leverage data and analytics to refine your intake process, increasing conversion rates and streamlining client acquisition. We follow your current intake process – or help you create one!
Define your firm’s intake call center goals and outline the support needed to efficiently manage incoming client inquiries.
Work with STAFFVIRTUAL to hire experienced intake professionals who specialize in handling legal client onboarding for your firm.
We collaboratively create and implement a comprehensive training program to ensure our intake specialists are aligned with your firm’s protocols and expectations.
Enhance your intake call center team with STAFFVIRTUAL’s continuous oversight, feedback, and performance improvements to drive client satisfaction. You’ll LOVE our performance dashboards & insights.
“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”
“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “
“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”
Talents working
For our Partner Clients
Avr. Cost Saving
On our Partner Clients payroll
eNPS
Compared to US Team
NPS Score
Last 2022 survey
(USD) Payroll Savings
Delivered to our clients
Avg. number of Talents
on our client teams
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Complete Team Deployment
EBITDA Growth Rate
Year-Over-Year since 2009
Every missed call is a missed opportunity to grow your law firm. Potential clients may slip through the cracks without a dedicated law intake call center, costing you valuable time and money. Don’t let the hassle of managing inquiries overwhelm your practice. STAFFVIRTUAL’s 24/7 law intake services ensure you capture every lead, reduce overhead, and keep your firm running smoothly. Don’t risk losing clients—partner with us today. And save a lot of money in the process!
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Unlock Your Real Estate Business’s Potential with a Virtual Assistant! Delegate mundane tasks like social media management, listings, appointments, research, email handling, and budget management to focus on selling properties. Maximize efficiency and growth.
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In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.
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The Philippines is a popular destination for CPO services due to its large pool of talented and English-speaking creative professionals. Filipino creatives are known for their creativity, attention to detail, and ability to work under pressure.
Content Writer
In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.
Content Writer
In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.
Our dedicated call center ensures all client inquiries are handled promptly, helping you capture leads, save time, and increase revenue without burdening your lawyers with administrative tasks.
Absolutely. We tailor training programs to align with your firm’s specific needs, ensuring our intake specialists follow your procedures and deliver high-quality service. We have a very robust onboarding process for all law firm clients, monthly meetings between our clients and our customer success team, and quarterly meetings between our CEO and your management partners.
Yes. Our law intake call center operates 24/7, ensuring potential clients can reach your firm at any time, day or night. You can also choose specific coverage hours based on your unique needs. We offer flexible solutions that work with your law firm’s unique needs.
We can rapidly recruit and train a dedicated intake team to meet your firm’s needs, ensuring a smooth and efficient setup. We usually have your team up and running and taking calls within 30 days of partnering with your law firm.
Our trained specialists ensure that every call is answered professionally, with intake forms completed promptly and client information passed to your firm in real-time.
We offer detailed reports and data-driven insights to help you track lead conversion rates, identify trends, and optimize your intake process for better results.
Our intake professionals are trained in legal confidentiality protocols and adhere to strict data security measures to protect your clients’ sensitive information.
Yes. Our team is equipped to handle fluctuating call volumes, ensuring that no potential client inquiry goes unanswered, even during your busiest periods.
We offer cost-effective solutions tailored to your firm’s needs, with pricing based on factors like call volume and service requirements. This helps you save money while growing your client base. The average cost for a full-time law firm call center specialist is $2,000/ month, but this may vary depending on your specific requirements and the the level of experience required for the job.
Our intake professionals are trained to gather essential information and pass complex cases directly to your legal team for further evaluation.
