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Virtual Legal Receptionist Services

Ensure every call is professionally handled with our 24/7 virtual legal receptionists. Trusted by dozens of law firms across the US, we convert leads into clients by identifying the best opportunities for your firm.

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What Our Clients Say About Us

“We deal with a lot of paperwork, huge amounts of paperwork actually and STAFFVIRTUAL has helped us to become more profitable and efficient by giving us administrative assistants that are out of this world. I couldn’t have possibly asked for better employees. They are both conscientious, quick learning and amazingly quick at everything they do. In short, STAFFVIRTUAL is our “secret weapon” that gives our firm a competitive advantage!”

Bill Gordon

Attorney

“My law firm has had the pleasure of working closely with STAFFVIRTUAL for over seven years. They are an outstanding company, highly professional, and I can’t imagine conducting business without their partnership.”

Rhondee Dumlao

CPA-Lawyer

Customer Service Outsourcing for Property Management

Learn why we’re the preferred BPO partner for America’s leading property management companies since 2009.

Why Dozens of American Law Firms Trust STAFFVIRTUAL for Their Virtual Legal Receptionist Needs

World
Enhance Your Client Experience Seamlessly

Hire Cost-Effective Virtual Legal Receptionists to Handle Client Inquiries and Calls

Results To Expect With Property Management Clients

We scale teams based on your business needs

Team Size

8 people

Property Specialists

1 Team Lead, 7 Specialists

Team Cost

$ 24,000

Per month

Total cost, everything included

Cost Savings

$ 912,000

Annual savings

Compared to US Team

Client Satisfaction

96.5%

Satisfaction Rate

Average over 7 years

Why Choose STAFFVIRTUAL for Your Virtual Legal Receptionist Needs

Over 15 Years of Industry Expertise

With more than 15 years of experience, STAFFVIRTUAL delivers dependable virtual legal receptionist services to help your firm manage calls and administrative tasks efficiently.

Professional Receptionists, Tailored to Your Firm

Our team consists of highly trained professionals specializing in call handling, client management, and scheduling, ensuring your firm never misses an important call.

24/7 Virtual Receptionist Support

Our virtual legal receptionists work around the clock, ensuring your firm’s potential clients are attended to at all hours of the day or night.

Data-Driven Reception Solutions

We use advanced analytics to optimize your call-handling processes, enhance lead conversions, and keep your client intake process running smoothly.

4 Steps to Successfully Transition to STAFFVIRTUAL’s Virtual Legal Receptionist Services

Strategic Planning

We work with you to define your firm’s goals and determine the support required to manage all incoming calls and client inquiries.

Recruitment

Partner with STAFFVIRTUAL to hire experienced virtual legal receptionists who will seamlessly integrate into your firm’s workflow.

Training

We design a customized training program to ensure our receptionists are aligned with your firm’s protocols and provide high-quality service from day one.

Team Development

Enhance your virtual legal receptionist team with STAFFVIRTUAL’s continuous feedback, performance tracking, and insights to ensure long-term success.

Transform Your Client Communication In Less Than 30 Days

We’re Ready to Help You Build a Top-Notch Virtual Legal Receptionist Team Today

Companies Like Yours Are Using STAFFVIRTUAL to Optimize Their Scalability and Profitability

“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”

Eric HowardCOO, CM Management

“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “

Buckley BarlowCEO, In The Know

“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”

Max ArmbusterCEO, TalkPush
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Metrics That Make A Real Difference!

Talent

430

Talents working

For our Partner Clients

Payroll savings

65%

Avr. Cost Saving

On our Partner Clients payroll

Employee Satisfaction

98.6

eNPS

Compared to US Team

Client Satisfaction

96.8

NPS Score

Last 2022 survey

Total Client Saving

96M

(USD) Payroll Savings

Delivered to our clients

Client Team Size

12

Avg. number of Talents

on our client teams

Team setup

14

Days from Inquiry

Complete Team Deployment

Client Satisfaction

24.6%

EBITDA Growth Rate

Year-Over-Year since 2009

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Don’t Let Missed Calls Cost Your Law Firm Valuable Clients

Missing a client’s call could mean missing out on new business. Potential clients may slip away without a dedicated virtual legal receptionist service, costing you both time and revenue. With STAFFVIRTUAL’s 24/7 reception service, every call to your business will be answered and every lead will be captured. Don’t risk losing clients—partner with us and start saving time and money today!

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Virtual Legal Receptionist

Frequently Asked Questions

How will STAFFVIRTUAL’s virtual legal receptionist service benefit my firm?

Our dedicated receptionists manage your firm’s calls, ensuring no potential lead is missed and freeing up your team to focus on billable work. We handle client inquiries, appointment scheduling, and more without burdening your in-house staff.

Can the virtual receptionists be trained to follow my firm’s processes?

We create customized training programs to ensure our virtual receptionists understand and adhere to your firm’s unique processes and protocols. Ongoing support includes monthly client meetings and performance updates.

Will a virtual legal receptionist be available 24/7?

Absolutely. Our virtual legal receptionists are available around the clock to manage your firm’s communications. We also offer the flexibility to choose specific hours of operation based on your firm’s needs.

How quickly can you onboard a virtual receptionist for my firm?

We can recruit and train a dedicated virtual receptionist team within 30 days, ensuring your firm is fully supported in no time.

How will virtual receptionists improve our firm’s processes?

Our virtual receptionists manage non-billable tasks like call handling and client inquiries, allowing your legal team to focus on clients and billable work. We also offer real-time updates and task management insights.

What reporting and analytics do you provide?

We provide detailed reports on call volumes, lead conversions, and task performance, offering valuable insights to help optimize your firm’s operations.

How will the virtual receptionists handle confidential client information?

Our receptionists adhere to strict confidentiality protocols, ensuring that all client information is handled securely and complies with legal standards.

Can the virtual receptionists manage high call volumes during peak times?

Yes, our virtual receptionists are equipped to handle increased call volumes, ensuring no client inquiry goes unanswered even during your firm’s busiest times.

What is the cost of hiring a virtual legal receptionist for my firm?

We offer flexible, cost-effective pricing tailored to your needs. The average cost for a full-time virtual legal receptionist is $2,000 per month, though this may vary based on your specific requirements.

Can virtual legal receptionists handle more complex inquiries?

Yes, our virtual receptionists are trained to handle more complex client inquiries, pass important messages, and assist in managing your firm’s day-to-day client communications.

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Transform Your Client Communication In Less Than 30 Days

We’re Ready to Help You Build a Top-Notch Virtual Legal Receptionist Team Today