Streamline Your Collections Process with Expert Collections Specialists
Maximize recoveries and streamline your collections process with our dedicated Collections Specialists.
We are aware of the difficulties businesses encounter with regard to collections. That’s why STAFFVIRTUAL offers qualified Collections Specialists to help businesses recover unpaid invoices, ensuring cash flow and expansion. With expertise in negotiation, debt recovery, and legal compliance, they collaborate with teams to develop unique strategies that support your business goals. Outsourcing collections tasks to STAFFVIRTUAL offers numerous advantages. Let unpaid invoices no longer be a burden for your company and discover the power of having Collections Specialists. Schedule a free intro call and tell us how we can tailor a collections solution to meet your unique needs.
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Top 3 BPO
of the Philippines
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Gold Medal
SMC Outsourcing
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Silver Medal
Back office BPO
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Platinum Partner
BPO Philippines
Our {Solution} teams KPI performance is above and beyond
With strong success monitoring of our operation, we stay on top of our KPI’s of success of our Client Partners and Staff team.
Talent
430
Talents working
For our Partner Clients
Payroll savings
65%
Avr. Cost Saving
On our Partner Clients payroll
Employee Satisfaction
98.6
eNPS
Compared to US Team
Client Satisfaction
96.8
NPS Score
Last 2022 survey
Total Client Saving
96M
( USD ) Payroll Savings
Delivered to our clients
Client Team Size
12
Avg. number of Talents
on our client teams
Team setup
14
Days from Inquiry
Complete Team Deployment
Client Satisfaction
24.6%
EBITDA Growth Rate
Year-Over-Year since 2009
How our Collections Specialists in the Philippines can help you
Looking to optimize your collections process? STAFFVIRTUAL’s dedicated Collections Specialists are here to help.
Reduced Administrative Burden
Consider your mid-sized company dealing with a growing number of outstanding payments. STAFFVIRTUAL offers collection services in the Philippines to mid-sized companies dealing with outstanding payments, freeing up resources for business growth.
Scalable and On-Demand Resources
Imagine you own an e-commerce business experiencing fluctuating sales throughout the year and require more help to manage the increase in collections work. STAFFVIRTUAL aids e-commerce businesses in managing fluctuating sales by adding more Collections Specialists, enabling easy workforce adjustments during holiday seasons, preserving operational efficiency and saving money.
Cost Savings
If you’re a US-based business looking to enhance your collections process, you could potentially invest up to $50,000 annually in an internal collections specialist. STAFFVIRTUAL offers a cost-effective solution for US businesses to hire a dedicated collections specialist for as low as $25,000 per year, saving significant money on other business areas.
We help our clients optimise the profitability and scalability
“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”
“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “
“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”
Frequently Asked Questions
What qualifications do your Collections Specialists possess?
At STAFFVIRTUAL, our collections specialists are highly skilled individuals with a wealth of experience in debt recovery and collections. They have a solid experience in accounting, finance, or a related sector, which guarantees they have the skills needed to manage challenging collections cases successfully. They also receive ongoing training so they can stay current on industry best practices and changing collection techniques.
Can your Collections Specialists handle international collections cases?
Yes, absolutely! Our Collections Specialists have experience in handling international collections cases. They are proficient in several languages, including English, and are knowledgeable with international debt recovery laws and procedures. They are able to manage any cultural differences that may occur during the collections process and effectively engage with consumers across borders.
What type of reporting and analytics can I expect from your Collections Specialists?
To keep you updated on the status and success of your collection activities, our collections specialists offer thorough reports and analytics. You may anticipate thorough reports on important statistics like unpaid balances, payment histories, collection rates, and any trends or patterns found. You can use the information in these reports to improve your collecting tactics and make data-driven decisions.
White Papers
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Outlook on the BPO industry in 2023
Improved customer satisfaction and reduced operating costs.
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Outlook on the BPO industry in 2023
Outsourcing of HR tasks and co-employment of local employees.
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Outlook on the BPO industry in 2023
Cost-effective management of administrative and support functions.
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Outlook on the BPO industry in 2023
Streamlining production and reducing costs for creative projects.
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Outlook on the BPO industry in 2023
Access to specialised IT expertise and cost savings.
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Outlook on the BPO industry in 2023
Increased productivity and reduced administrative burden.
We are ready to get you set up for success with your new team
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