About Us
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Start your outsourcing journey

We help our clients build growth teams in the Philippines

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Streamline Your Collections Process with Expert Collections Specialists

Maximize recoveries and streamline your collections process with our dedicated Collections Specialists.

We are aware of the difficulties businesses encounter with regard to collections. That’s why STAFFVIRTUAL offers qualified Collections Specialists to help businesses recover unpaid invoices, ensuring cash flow and expansion. With expertise in negotiation, debt recovery, and legal compliance, they collaborate with teams to develop unique strategies that support your business goals. Outsourcing collections tasks to STAFFVIRTUAL offers numerous advantages. Let unpaid invoices no longer be a burden for your company and discover the power of having Collections Specialists. Schedule a free intro call and tell us how we can tailor a collections solution to meet your unique needs.

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Meet our Metrics

Our {Solution} teams KPI performance is above and beyond

With strong success monitoring of our operation, we stay on top of our KPI’s of success of our Client Partners and Staff team.

Talent

430

Talents working

For our Partner Clients

Payroll savings

65%

Avr. Cost Saving

On our Partner Clients payroll

Employee Satisfaction

98.6

eNPS

Compared to US Team

Client Satisfaction

96.8

NPS Score

Last 2022 survey

Total Client Saving

96M

( USD ) Payroll Savings

Delivered to our clients

Client Team Size

12

Avg. number of Talents

on our client teams

Team setup

14

Days from Inquiry

Complete Team Deployment

Client Satisfaction

24.6%

EBITDA Growth Rate

Year-Over-Year since 2009

Schedule a free intro call

We are ready to get you set up for success with your new team

Meet the benefits

How our Collections Specialists in the Philippines can help you

Looking to optimize your collections process? STAFFVIRTUAL’s dedicated Collections Specialists are here to help.

Reduced Administrative Burden

You can manage collections more efficiently internally by outsourcing your collections specialist.
Outsourcing collections to STAFFVIRTUAL reduces administrative work, allowing internal employees to focus on core business operations and strategic goals.

Consider your mid-sized company dealing with a growing number of outstanding payments. STAFFVIRTUAL offers collection services in the Philippines to mid-sized companies dealing with outstanding payments, freeing up resources for business growth.

Scalable and On-Demand Resources

Outsourcing your Collections Specialist to the Philippines offers scalability and on-demand resources to meet your business needs.
We provide on-demand, scalable resources for efficient collection, ensuring availability during busy seasons or down times.

Imagine you own an e-commerce business experiencing fluctuating sales throughout the year and require more help to manage the increase in collections work. STAFFVIRTUAL aids e-commerce businesses in managing fluctuating sales by adding more Collections Specialists, enabling easy workforce adjustments during holiday seasons, preserving operational efficiency and saving money.

Cost Savings

The Philippines’ growing outsourcing sector facilitates efficient onboarding and resource allocation.
Our competitive pricing structure offers access to highly qualified collections specialists, outstanding debt recovery expertise, and up to 50% savings on labor costs compared to hiring locally.

If you’re a US-based business looking to enhance your collections process, you could potentially invest up to $50,000 annually in an internal collections specialist. STAFFVIRTUAL offers a cost-effective solution for US businesses to hire a dedicated collections specialist for as low as $25,000 per year, saving significant money on other business areas.

We help our clients optimise the profitability and scalability

“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”

Max ArmbusterCEO, TalkPush

“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “

Buckley BarlowCEO, In The Know

“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”

Eric HowardCOO, CM Management
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Frequently Asked Questions

What qualifications do your Collections Specialists possess?

At STAFFVIRTUAL, our collections specialists are highly skilled individuals with a wealth of experience in debt recovery and collections. They have a solid experience in accounting, finance, or a related sector, which guarantees they have the skills needed to manage challenging collections cases successfully. They also receive ongoing training so they can stay current on industry best practices and changing collection techniques.

Can your Collections Specialists handle international collections cases?

Yes, absolutely! Our Collections Specialists have experience in handling international collections cases. They are proficient in several languages, including English, and are knowledgeable with international debt recovery laws and procedures. They are able to manage any cultural differences that may occur during the collections process and effectively engage with consumers across borders.

What type of reporting and analytics can I expect from your Collections Specialists?

To keep you updated on the status and success of your collection activities, our collections specialists offer thorough reports and analytics. You may anticipate thorough reports on important statistics like unpaid balances, payment histories, collection rates, and any trends or patterns found. You can use the information in these reports to improve your collecting tactics and make data-driven decisions.

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White Papers

  • Outlook on the BPO industry in 2023

    Improved customer satisfaction and reduced operating costs.

  • Outlook on the BPO industry in 2023

    Outsourcing of HR tasks and co-employment of local employees.

  • Outlook on the BPO industry in 2023

    Cost-effective management of administrative and support functions.

  • Outlook on the BPO industry in 2023

    Streamlining production and reducing costs for creative projects.

  • Outlook on the BPO industry in 2023

    Access to specialised IT expertise and cost savings.

  • Outlook on the BPO industry in 2023

    Increased productivity and reduced administrative burden.

Schedule a free intro call

We are ready to get you set up for success with your new team

SV Blog

Recruitment Outsourcing
Grow your business with the help of world-class Filipino talent:

Recruitment Outsourcing to the Philippines

By STAFFVIRTUAL

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

Streamlining your Business Operations:

How Our BPO Company Can Help You Maximize Efficiency and Increase Productivity

By STAFFVIRTUAL

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

BPO Company
Unveiling the Powerhouses:

BPO Companies in the Philippines that are Changing the World

By STAFFVIRTUAL

Discover the BPO companies in the Philippines that are revolutionizing the industry and reshaping the nation’s economy. With the potential to reach $25 billion in revenue by next year, these top players are leading the charge in the fast-growing BPO sector, offering unmatched services and employment opportunities to thousands of skilled professionals. From call centers to IT services, these companies are changing the face of outsourcing and making a significant impact on the global stage.

Scaling Your Business with BPO

How Outsourcing Can Help You Grow Faster and More Efficiently

By STAFFVIRTUAL

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

Staff Leasing
Cost-Effective Way to Grow Your Business:

What is Staff Leasing?

By STAFFVIRTUAL

Staff leasing is a business delivery model where a provider takes care of recruiting staff for a client’s particular needs, along with providing equipment and overseeing operations for the client. This allows organizations to be flexible with the size of their workforce and adjust according to their constantly-evolving needs.