About Us
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Start your outsourcing journey

We help our clients build growth teams in the Philippines

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Drive Revenue Growth with our Proficient Billing Specialists

We offer top-notch Billing Specialists who can optimize your billing operations and improve your company’s bottom line.

Our billing specialists excel at handling the nuances of billing and invoicing because they are highly qualified professionals. You can concentrate on your core business operations while letting our team handle the challenging aspects of billing, ensuring accuracy, efficiency, and compliance. Whether you need assistance with medical billing, subscription billing, or any other industry-specific requirements, our team can adapt quickly and ensure a smooth transition. While you concentrate on expanding your business, let us handle the challenging aspects of billing.

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Meet our Metrics

Our {Solution} teams KPI performance is above and beyond

With strong success monitoring of our operation, we stay on top of our KPI’s of success of our Client Partners and Staff team.

Talent

430

Talents working

For our Partner Clients

Payroll savings

65%

Avr. Cost Saving

On our Partner Clients payroll

Employee Satisfaction

98.6

eNPS

Compared to US Team

Client Satisfaction

96.8

NPS Score

Last 2022 survey

Total Client Saving

96M

( USD ) Payroll Savings

Delivered to our clients

Client Team Size

12

Avg. number of Talents

on our client teams

Team setup

14

Days from Inquiry

Complete Team Deployment

Client Satisfaction

24.6%

EBITDA Growth Rate

Year-Over-Year since 2009

Schedule a free intro call

We are ready to get you set up for success with your new team

Meet the benefits

How our clients benefit from having a Billing Specialist in the Philippines

STAFFVIRTUAL provides exceptional service with our skilled Billing Specialists

Proven Track Record

The Philippines is a renowned outsourcing hub known for its exceptional services to international clients.
STAFFVIRTUAL offers top-tier outsourcing solutions, meeting and exceeding client expectations across various industries. Our track record demonstrates dedication to excellence, professionalism, and best business practices.

For example, a tech company that chooses to outsource their Billing Operations to STAFFVIRTUAL. Our extensive experience in managing billing processes for technology companies enables seamless integration into their operations, enhancing financial performance and customer satisfaction.

Continuity and Business Continuity Planning

Outsourcing companies in the Philippines understand the importance of uninterrupted service delivery.
STAFFVIRTUAL prioritizes uninterrupted service delivery, business continuity planning, and infrastructure investment for smooth operations. This is to ensure billing operations proceed as planned even in unexpected circumstances.

For instance, an international logistics provider partnered with STAFFVIRTUAL to meet their billing requirements. Their physical office was disrupted by a natural disaster, so our extensive business continuity plan took over. Because our backup systems can successfully transition, we can ensure our client’s uninterrupted billing operations.

Skilled Workforce

The Philippines boasts a highly skilled workforce, particularly in the outsourcing industry.
STAFFVIRTUAL employs a skilled workforce with expertise in billing and finance, ensuring accuracy and industry trends through regular training and industry updates.

If a UK-based healthcare organization partners with STAFFVIRTUAL for their medical billing tasks. Our billing specialists, who have in-depth knowledge of medical billing procedures and UK healthcare laws, can handle the billing operations for them. This can result in improved revenue cycle management, accurate claims processing, and reduced billing errors.

We help our clients optimise the profitability and scalability

“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”

Max ArmbusterCEO, TalkPush

“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “

Buckley BarlowCEO, In The Know

“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”

Eric HowardCOO, CM Management
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Frequently Asked Questions

Can Billing Specialists adapt to our industry-specific billing requirements?

Yes, Billing Specialists are highly adaptable professionals. They have experience working in a variety of industries and can quickly comprehend and adjust to your industry-specific billing requirements. They can utilize their skills to meet your unique needs, whether they are for medical billing, subscription billing, or any other specialized billing needs.

Can I maintain control and visibility over my billing processes when outsourcing?

Absolutely. You maintain oversight and control over your billing procedures when you outsource your Billing Specialist position to STAFFVIRTUAL. To ensure transparency and alignment with your business goals, we keep lines of communication open, send you regular reports, and work closely with you. While utilizing our knowledge and assistance, you can still have full control.

How does outsourcing a Billing Specialist help improve customer satisfaction?

Outsourcing your billing processes to skilled Billing Specialists enhances customer satisfaction in several ways. They guarantee timely and accurate billing, provide prompt, courteous customer service, and maintain effective payment processing. You can improve customer satisfaction and build stronger relationships by offering a seamless billing experience.

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White Papers

  • Outlook on the BPO industry in 2023

    Improved customer satisfaction and reduced operating costs.

  • Outlook on the BPO industry in 2023

    Outsourcing of HR tasks and co-employment of local employees.

  • Outlook on the BPO industry in 2023

    Cost-effective management of administrative and support functions.

  • Outlook on the BPO industry in 2023

    Streamlining production and reducing costs for creative projects.

  • Outlook on the BPO industry in 2023

    Access to specialised IT expertise and cost savings.

  • Outlook on the BPO industry in 2023

    Increased productivity and reduced administrative burden.

Schedule a free intro call

We are ready to get you set up for success with your new team

SV Blog

BPO in Philippines
Thriving Hub for Business Process Outsourcing:

BPO in the Philippines

By STAFFVIRTUAL

Discover the BPO companies in the Philippines that are revolutionizing the industry and reshaping the nation’s economy. With the potential to reach $25 billion in revenue by next year, these top players are leading the charge in the fast-growing BPO sector, offering unmatched services and employment opportunities to thousands of skilled professionals. From call centers to IT services, these companies are changing the face of outsourcing and making a significant impact on the global stage.

Streamlining your Business Operations:

How Our BPO Company Can Help You Maximize Efficiency and Increase Productivity

By STAFFVIRTUAL

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

BPO Company
Unveiling the Powerhouses:

BPO Companies in the Philippines that are Changing the World

By STAFFVIRTUAL

Discover the BPO companies in the Philippines that are revolutionizing the industry and reshaping the nation’s economy. With the potential to reach $25 billion in revenue by next year, these top players are leading the charge in the fast-growing BPO sector, offering unmatched services and employment opportunities to thousands of skilled professionals. From call centers to IT services, these companies are changing the face of outsourcing and making a significant impact on the global stage.

Scaling Your Business with BPO

How Outsourcing Can Help You Grow Faster and More Efficiently

By STAFFVIRTUAL

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

Company Expansion
Ready to take your business global?

8 Important Things to Do Before Expanding Your US Startup Business to the Philippines

By STAFFVIRTUAL

Expanding your US startup to the Philippines? Here are 8 crucial steps to ensure a successful venture in this enticing and cost-efficient location.