Enhance Your Online Presence with our Expert Content Moderators
Ensure brand safety and engage your audience with our skilled Content Moderators.
In order to help companies safeguard their brand reputation and adhere to moral and legal standards for content management, STAFFVIRTUAL offers Content Moderation services. Our content moderators are accomplished experts with in-depth knowledge of the latest industry standards and a meticulous attention to detail. We monitor content in real-time using cutting-edge technology, allowing us to quickly spot and delete objectionable content before it causes harm. With STAFFVIRTUAL’s Content Moderation service, businesses can focus on their core operations while ensuring the safety and security of their online communities.
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Top 3 BPO
of the Philippines
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Gold Medal
SMC Outsourcing
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Silver Medal
Back office BPO
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Platinum Partner
BPO Philippines
Our {Solution} teams KPI performance is above and beyond
With strong success monitoring of our operation, we stay on top of our KPI’s of success of our Client Partners and Staff team.
Talent
430
Talents working
For our Partner Clients
Payroll savings
65%
Avr. Cost Saving
On our Partner Clients payroll
Employee Satisfaction
98.6
eNPS
Compared to US Team
Client Satisfaction
96.8
NPS Score
Last 2022 survey
Total Client Saving
96M
( USD ) Payroll Savings
Delivered to our clients
Client Team Size
12
Avg. number of Talents
on our client teams
Team setup
14
Days from Inquiry
Complete Team Deployment
Client Satisfaction
24.6%
EBITDA Growth Rate
Year-Over-Year since 2009
How our clients benefit from having a Content Moderator in the Philippines
Outsourcing a Content Moderator offers several key benefits that can significantly impact your business’s online presence and operations.
24/7 Coverage and Swift Response
Moderators can work various shifts to ensure prompt content monitoring and review, allowing quick responses to user feedback and questions.
Proactive Risk Management
For instance, if you run a discussion board, real-time monitoring enables moderators to spot and stop the spread of harmful content. You can preserve the integrity of your platform and create a secure environment for important discussions by swiftly removing or responding to such content.
Cost Effective
However, outsourcing to a specialized company like STAFFVIRTUAL negates the need for up-front hiring and training expenses. Outsourcing companies handle moderation hiring, coaching, and management, allowing you to focus on core business operations and optimize resources and budgets by paying only for the services used.
We help our clients optimise the profitability and scalability
“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”
“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “
“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”
Frequently Asked Questions
What types of content do you moderate?
At STAFFVIRTUAL, we can moderate different types of content such as text, images, videos, and audio. Our content moderators are highly skilled & trained individuals that can help you in moderating content across a variety of platforms like social media, e-commerce sites, and online communities.
What makes your Content Moderation service different from others?
Our Content Moderation team is composed of highly qualified and experienced professionals who have been thoroughly trained to provide excellent service. We use advanced tools and technologies to ensure quick and accurate moderation of content. Plus, we provide flexible pricing plans that are customized to our clients’ particular needs.
How long does it take to moderate content?
The time it takes to moderate content is determined by several factors, including the quantity of material, the complexity of the content, and the client’s specific requirements. We work with our clients to establish a moderation schedule that fits their needs and ensures timely delivery of content.
White Papers
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Outlook on the BPO industry in 2023
Improved customer satisfaction and reduced operating costs.
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Outlook on the BPO industry in 2023
Outsourcing of HR tasks and co-employment of local employees.
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Outlook on the BPO industry in 2023
Cost-effective management of administrative and support functions.
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Outlook on the BPO industry in 2023
Streamlining production and reducing costs for creative projects.
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Outlook on the BPO industry in 2023
Access to specialised IT expertise and cost savings.
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Outlook on the BPO industry in 2023
Increased productivity and reduced administrative burden.
We are ready to get you set up for success with your new team
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