About Us
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Start your outsourcing journey

We help our clients build growth teams in the Philippines

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Enhance Your Online Presence with our Expert Content Moderators

Ensure brand safety and engage your audience with our skilled Content Moderators.

In order to help companies safeguard their brand reputation and adhere to moral and legal standards for content management, STAFFVIRTUAL offers Content Moderation services. Our content moderators are accomplished experts with in-depth knowledge of the latest industry standards and a meticulous attention to detail. We monitor content in real-time using cutting-edge technology, allowing us to quickly spot and delete objectionable content before it causes harm. With STAFFVIRTUAL’s Content Moderation service, businesses can focus on their core operations while ensuring the safety and security of their online communities.

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Meet our Metrics

Our {Solution} teams KPI performance is above and beyond

With strong success monitoring of our operation, we stay on top of our KPI’s of success of our Client Partners and Staff team.

Talent

430

Talents working

For our Partner Clients

Payroll savings

65%

Avr. Cost Saving

On our Partner Clients payroll

Employee Satisfaction

98.6

eNPS

Compared to US Team

Client Satisfaction

96.8

NPS Score

Last 2022 survey

Total Client Saving

96M

( USD ) Payroll Savings

Delivered to our clients

Client Team Size

12

Avg. number of Talents

on our client teams

Team setup

14

Days from Inquiry

Complete Team Deployment

Client Satisfaction

24.6%

EBITDA Growth Rate

Year-Over-Year since 2009

Schedule a free intro call

We are ready to get you set up for success with your new team

Meet the benefits

How our clients benefit from having a Content Moderator in the Philippines

Outsourcing a Content Moderator offers several key benefits that can significantly impact your business’s online presence and operations.

24/7 Coverage and Swift Response

Outsourcing offers uninterrupted coverage and quick responses, making it crucial in today’s digital world.
User-generated content can be published at any time, and any delay in removing offensive or harmful content could harm the reputation of your company. Utilize the global reach and distributed teams of an outsourcing company like STAFFVIRTUAL to guarantee around-the-clock coverage.

Moderators can work various shifts to ensure prompt content monitoring and review, allowing quick responses to user feedback and questions.

Proactive Risk Management

By anticipating issues and threats, real-time monitoring enables proactive risk management.
Content moderators can spot new trends, spot patterns of inappropriate behavior, and take proactive steps to address these issues before they get out of hand.

For instance, if you run a discussion board, real-time monitoring enables moderators to spot and stop the spread of harmful content. You can preserve the integrity of your platform and create a secure environment for important discussions by swiftly removing or responding to such content.

Cost Effective

Outsourcing Content Moderators offers significant cost savings compared to hiring an in-house team.
In-house moderators require costs for benefits, facilities, hiring, onboarding, and training, which can quickly increase if a large team or workload changes occur.

However, outsourcing to a specialized company like STAFFVIRTUAL negates the need for up-front hiring and training expenses. Outsourcing companies handle moderation hiring, coaching, and management, allowing you to focus on core business operations and optimize resources and budgets by paying only for the services used.

We help our clients optimise the profitability and scalability

“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”

Max ArmbusterCEO, TalkPush

“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “

Buckley BarlowCEO, In The Know

“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”

Eric HowardCOO, CM Management
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Frequently Asked Questions

What types of content do you moderate?

At STAFFVIRTUAL, we can moderate different types of content such as text, images, videos, and audio. Our content moderators are highly skilled & trained individuals that can help you in moderating content across a variety of platforms like social media, e-commerce sites, and online communities.

What makes your Content Moderation service different from others?

Our Content Moderation team is composed of highly qualified and experienced professionals who have been thoroughly trained to provide excellent service. We use advanced tools and technologies to ensure quick and accurate moderation of content. Plus, we provide flexible pricing plans that are customized to our clients’ particular needs.

How long does it take to moderate content?

The time it takes to moderate content is determined by several factors, including the quantity of material, the complexity of the content, and the client’s specific requirements. We work with our clients to establish a moderation schedule that fits their needs and ensures timely delivery of content.

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White Papers

  • Outlook on the BPO industry in 2023

    Improved customer satisfaction and reduced operating costs.

  • Outlook on the BPO industry in 2023

    Outsourcing of HR tasks and co-employment of local employees.

  • Outlook on the BPO industry in 2023

    Cost-effective management of administrative and support functions.

  • Outlook on the BPO industry in 2023

    Streamlining production and reducing costs for creative projects.

  • Outlook on the BPO industry in 2023

    Access to specialised IT expertise and cost savings.

  • Outlook on the BPO industry in 2023

    Increased productivity and reduced administrative burden.

Schedule a free intro call

We are ready to get you set up for success with your new team

SV Blog

Streamlining your Business Operations:

How Our BPO Company Can Help You Maximize Efficiency and Increase Productivity

By STAFFVIRTUAL

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

Google Search Console
From Audience Insights to Social Media Power:

10 SEO Copywriting Tips to Take Your Content from Average to Awesome

By STAFFVIRTUAL

Elevate your content with these top 10 SEO copywriting tips! Learn how to boost rankings, drive traffic, and generate leads effectively.

Outsource Social Media
Outsource Social Media:

Advantages of Outsourcing Social Media Management

By STAFFVIRTUAL

Struggling to manage multiple social media channels? Consider outsourcing your social media management for cost savings and efficiency!

Scaling Your Business with BPO

How Outsourcing Can Help You Grow Faster and More Efficiently

By STAFFVIRTUAL

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

Company Expansion
Ready to take your business global?

8 Important Things to Do Before Expanding Your US Startup Business to the Philippines

By STAFFVIRTUAL

Expanding your US startup to the Philippines? Here are 8 crucial steps to ensure a successful venture in this enticing and cost-efficient location.