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Start your outsourcing journey

We help our clients build growth teams in the Philippines

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Simplify Operations with STAFFVIRTUAL’s Account Coordinator

Outsourcing to STAFFVIRTUAL simplifies account coordinator management, allowing focus on main business.

STAFFVIRTUAL’s Account Coordinators are qualified experts committed to guaranteeing seamless communication and effective project management. Companies can gain a number of advantages and open up new business prospects by delegating this important task to STAFFVIRTUAL. Our offshore account coordinators work closely with you to understand your business needs, objectives, and procedures, forming an integral part of your team. With extensive experience in offshore businesses, they seamlessly integrate our talented employees, ensuring efficient operations aligned with corporate goals.

Partner with STAFFVIRTUAL
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Meet our Metrics

Our {Solution} teams KPI performance is above and beyond

With strong success monitoring of our operation, we stay on top of our KPI’s of success of our Client Partners and Staff team.

Talent

430

Talents working

For our Partner Clients

Payroll savings

65%

Avr. Cost Saving

On our Partner Clients payroll

Employee Satisfaction

98.6

eNPS

Compared to US Team

Client Satisfaction

96.8

NPS Score

Last 2022 survey

Total Client Saving

96M

( USD ) Payroll Savings

Delivered to our clients

Client Team Size

12

Avg. number of Talents

on our client teams

Team setup

14

Days from Inquiry

Complete Team Deployment

Client Satisfaction

24.6%

EBITDA Growth Rate

Year-Over-Year since 2009

Schedule a free intro call

We are ready to get you set up for success with your new team

Meet the benefits

Explore how Account Coordinators can transform your business

How our clients benefit from having an Account Coordinator in the Philippines

Efficient Project Management

Outsourcing account coordinator ensures efficient project management for international clients.
STAFFVIRTUAL’s Account Coordinators excel in project management, ensuring smooth execution and on-time deliveries for global clients. They employ a systematic approach and are well-versed in various complexity levels.

For example, let’s say a global marketing agency partners with STAFFVIRTUAL to outsource their Account Coordinator role. Our Account Coordinator collaborates directly with the internal team at the agency to develop thorough project plans, monitor development, and communicate with various departments engaged in campaign implementation. They make sure that all project milestones are completed, timeframes are followed, and client expectations are constantly surpassed by utilizing their project management skills.

Enhanced Client Relationship Management

Outsourcing Account Coordinator positions enhances client relationships and business connections.
STAFFVIRTUAL takes pride in its outsourced Account Coordinator service, which improves customer relationship management. As the main point of contact, our committed employees establish solid relationships between companies and their clients. They recognize the value of creating and maintaining enduring relationships.

For instance, imagine an e-commerce company partnering with STAFFVIRTUAL for Account Coordinator outsourcing. The Account Coordinator is the company’s contact for customer inquiries, order fulfillment, and post-sale assistance, focusing on communication, issues, and feedback to improve customer satisfaction and loyalty.

Flexibility and Scalability

Outsourcing an Account Coordinator role provides international clients flexibility, scalability, and adaptability without local hiring and training.
STAFFVIRTUAL offers an outsourced Account Coordinator service for international clients, ensuring adaptability and scalability. This solution enables companies to efficiently use resources and react quickly to market changes without the need for local staff recruitment and training.

For example, consider a software development company partnering with STAFFVIRTUAL. Their operations are smoothly integrated by our outsourced Account Coordinator, who oversees client projects, collaborates with the development teams, and makes sure project deadlines are followed. Our outsourcing arrangement enables simple scaling up or down, assuring cost-efficiency and operational agility as the organization encounters changes in project demands.

We help our clients optimise the profitability and scalability

“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”

Max ArmbusterCEO, TalkPush

“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “

Buckley BarlowCEO, In The Know

“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”

Eric HowardCOO, CM Management
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Frequently Asked Questions

What is the role of an Account Coordinator?

Managing client accounts, facilitating communication between clients and internal teams, planning project timetables, and ensuring client satisfaction are all tasks that fall within the purview of an account coordinator. They are essential to the management of projects and client relationships.

Can the outsourced Account Coordinator assist with sales or business development activities?

Yes, the activities related to sales and business development can be supported by our external account coordinators. They can help with lead generation, CRM administration, proposal creation, and sales effort coordination. Their assistance makes the sales process more efficient and guarantees effective client-sales team contact.

How do you ensure continuity in case of absence or turnover of the outsourced Account Coordinator?

In the event that the outsourced Account Coordinator is absent or leaves, we have a strong backup and knowledge transfer strategy in place to guarantee continuity. To reduce any disruptions, we keep complete records, hold regular team meetings, and assign backup personnel who are familiar with your account.

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White Papers

  • Outlook on the BPO industry in 2023

    Improved customer satisfaction and reduced operating costs.

  • Outlook on the BPO industry in 2023

    Outsourcing of HR tasks and co-employment of local employees.

  • Outlook on the BPO industry in 2023

    Cost-effective management of administrative and support functions.

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    Streamlining production and reducing costs for creative projects.

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    Access to specialised IT expertise and cost savings.

  • Outlook on the BPO industry in 2023

    Increased productivity and reduced administrative burden.

Schedule a free intro call

We are ready to get you set up for success with your new team

SV Blog

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How Outsourcing Can Help You Grow Faster and More Efficiently

By STAFFVIRTUAL

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

10 Reasons Why You Should Outsource To The Philippines
Save Time and Money with Outsourcing to the Philippines

10 Reasons Why You Should Outsource To The Philippines

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The Philippines is a great place to outsource because of its strong work ethic, highly-educated workforce, and favorable time zone. With a large and diverse talent pool, the Philippines can help you save time, money, and improve your bottom line.