Accelerate Growth with our Account Development Specialists
Account Development Specialists cultivate leads, boost revenue, and create enduring customer connections for your business.
At STAFFVIRTUAL, we recognize how critical it is to grow your clientele and revenue. Our highly qualified Account Development Specialists are here to support your speedy growth and open up new business chances because of this. Account Development Specialists possess expertise in customer relationship management and sales, enabling them to identify leads and convert them into clients. With a deep understanding of the industry and target market, they develop effective tactics, engage prospects, and generate sales opportunities through exceptional communication and negotiation skills.
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Top 3 BPO
of the Philippines
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Gold Medal
SMC Outsourcing
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Silver Medal
Back office BPO
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Platinum Partner
BPO Philippines
Our {Solution} teams KPI performance is above and beyond
With strong success monitoring of our operation, we stay on top of our KPI’s of success of our Client Partners and Staff team.
Talent
430
Talents working
For our Partner Clients
Payroll savings
65%
Avr. Cost Saving
On our Partner Clients payroll
Employee Satisfaction
98.6
eNPS
Compared to US Team
Client Satisfaction
96.8
NPS Score
Last 2022 survey
Total Client Saving
96M
( USD ) Payroll Savings
Delivered to our clients
Client Team Size
12
Avg. number of Talents
on our client teams
Team setup
14
Days from Inquiry
Complete Team Deployment
Client Satisfaction
24.6%
EBITDA Growth Rate
Year-Over-Year since 2009
How our Account Dev Specialists in the Philippines help our clients
Explore how our Account Development Specialists can transform your business outcomes
Increased Revenue
Our experts develop trusting relationships with customers, fostering loyalty and repeat business that boosts income. For long-term growth, they give priority to client retention by analyzing consumer needs and preferences, finding chances for upselling and cross-selling, and so on. They help maintain revenue streams and increase retention rates by addressing issues and offering pro-active support.
Effective Communication and Negotiation
Our specialists build rapport with clients through clear communication, addressing objections, and providing personalized solutions. They understand business demands, define goods or services, and negotiate win-win agreements. They identify objections, overcome them, and develop trust to ensure successful sales outcomes.
Lead Generation
They focus on leads with high conversion potential, saving time and resources. Our Account Development Specialists ensure smooth handover of quality leads, prompt follow-up, and individualized attention, collaborating directly with your sales team. This approach boosts sales results and revenue significantly.
We help our clients optimise the profitability and scalability
“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”
“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “
“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”
Frequently Asked Questions
What is an Account Development Specialist?
An Account Development Specialist is tasked with fostering and growing connections with current clients, generating leads, and boosting a business’s revenue. They are experts in spotting chances for cross- and up-selling, caring for client relationships, and assisting the sales team in hitting goals.
What is the difference between an Account Development Specialist and a Sales Representative?
While both positions help increase sales and revenue, an account development specialist is primarily responsible for fostering and deepening connections with current clients. By qualifying leads and creating fresh business prospects, they enable the sales team by identifying upsell and cross-sell potential. On the other hand, a sales representative often concentrates on securing new business from prospects and customers.
Can Account Development Specialists help businesses expand into new markets or territories?
Account development specialists can, in fact, be important in helping companies enter new markets or regions. They are capable of carrying out market research, identifying target clients, and creating plans to enter and establish themselves in new markets. Their skill in cultivating relationships and generating leads might be crucial in successfully extending business reach.
White Papers
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Outlook on the BPO industry in 2023
Improved customer satisfaction and reduced operating costs.
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Outlook on the BPO industry in 2023
Outsourcing of HR tasks and co-employment of local employees.
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Outlook on the BPO industry in 2023
Cost-effective management of administrative and support functions.
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Outlook on the BPO industry in 2023
Streamlining production and reducing costs for creative projects.
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Outlook on the BPO industry in 2023
Access to specialised IT expertise and cost savings.
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Outlook on the BPO industry in 2023
Increased productivity and reduced administrative burden.
We are ready to get you set up for success with your new team
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