About Us
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Start your outsourcing journey

We help our clients build growth teams in the Philippines

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Accelerate Growth with our Account Development Specialists

Account Development Specialists cultivate leads, boost revenue, and create enduring customer connections for your business.

At STAFFVIRTUAL, we recognize how critical it is to grow your clientele and revenue. Our highly qualified Account Development Specialists are here to support your speedy growth and open up new business chances because of this. Account Development Specialists possess expertise in customer relationship management and sales, enabling them to identify leads and convert them into clients. With a deep understanding of the industry and target market, they develop effective tactics, engage prospects, and generate sales opportunities through exceptional communication and negotiation skills.

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Meet our Metrics

Our {Solution} teams KPI performance is above and beyond

With strong success monitoring of our operation, we stay on top of our KPI’s of success of our Client Partners and Staff team.

Talent

430

Talents working

For our Partner Clients

Payroll savings

65%

Avr. Cost Saving

On our Partner Clients payroll

Employee Satisfaction

98.6

eNPS

Compared to US Team

Client Satisfaction

96.8

NPS Score

Last 2022 survey

Total Client Saving

96M

( USD ) Payroll Savings

Delivered to our clients

Client Team Size

12

Avg. number of Talents

on our client teams

Team setup

14

Days from Inquiry

Complete Team Deployment

Client Satisfaction

24.6%

EBITDA Growth Rate

Year-Over-Year since 2009

Schedule a free intro call

We are ready to get you set up for success with your new team

Meet the benefits

How our Account Dev Specialists in the Philippines help our clients

Explore how our Account Development Specialists can transform your business outcomes

Increased Revenue

Account development specialists are crucial in generating additional revenue for clients abroad.
STAFFVIRTUAL’s Account Development Specialists aim to boost revenue for international clients by increasing customer lifetime value, identifying upsell and cross-sell opportunities, and maintaining customer connections.

Our experts develop trusting relationships with customers, fostering loyalty and repeat business that boosts income. For long-term growth, they give priority to client retention by analyzing consumer needs and preferences, finding chances for upselling and cross-selling, and so on. They help maintain revenue streams and increase retention rates by addressing issues and offering pro-active support.

Effective Communication and Negotiation

Account development specialists must have excellent communication and negotiation abilities.
At STAFFVIRTUAL, we recognize how crucial good communication and negotiation are to producing successful results. Our Account Development Specialists’ outstanding communication and negotiating abilities are advantageous to our global clientele.

Our specialists build rapport with clients through clear communication, addressing objections, and providing personalized solutions. They understand business demands, define goods or services, and negotiate win-win agreements. They identify objections, overcome them, and develop trust to ensure successful sales outcomes.

Lead Generation

One of the most important responsibilities of an account development specialist is lead generating.
Our Account Development Specialists at STAFFVIRTUAL are exceptional at generating leads, generating new business prospects, and growing your clientele. Our specialists use targeted outreach, professional networking, and data-driven strategies to generate leads and maximize productivity.

They focus on leads with high conversion potential, saving time and resources. Our Account Development Specialists ensure smooth handover of quality leads, prompt follow-up, and individualized attention, collaborating directly with your sales team. This approach boosts sales results and revenue significantly.

We help our clients optimise the profitability and scalability

“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”

Max ArmbusterCEO, TalkPush

“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “

Buckley BarlowCEO, In The Know

“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”

Eric HowardCOO, CM Management
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Frequently Asked Questions

What is an Account Development Specialist?

An Account Development Specialist is tasked with fostering and growing connections with current clients, generating leads, and boosting a business’s revenue. They are experts in spotting chances for cross- and up-selling, caring for client relationships, and assisting the sales team in hitting goals.

What is the difference between an Account Development Specialist and a Sales Representative?

While both positions help increase sales and revenue, an account development specialist is primarily responsible for fostering and deepening connections with current clients. By qualifying leads and creating fresh business prospects, they enable the sales team by identifying upsell and cross-sell potential. On the other hand, a sales representative often concentrates on securing new business from prospects and customers.

Can Account Development Specialists help businesses expand into new markets or territories?

Account development specialists can, in fact, be important in helping companies enter new markets or regions. They are capable of carrying out market research, identifying target clients, and creating plans to enter and establish themselves in new markets. Their skill in cultivating relationships and generating leads might be crucial in successfully extending business reach.

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White Papers

  • Outlook on the BPO industry in 2023

    Improved customer satisfaction and reduced operating costs.

  • Outlook on the BPO industry in 2023

    Outsourcing of HR tasks and co-employment of local employees.

  • Outlook on the BPO industry in 2023

    Cost-effective management of administrative and support functions.

  • Outlook on the BPO industry in 2023

    Streamlining production and reducing costs for creative projects.

  • Outlook on the BPO industry in 2023

    Access to specialised IT expertise and cost savings.

  • Outlook on the BPO industry in 2023

    Increased productivity and reduced administrative burden.

Schedule a free intro call

We are ready to get you set up for success with your new team

SV Blog

Employment
A Must-Read for Any Business Owner

10 Benefits of Outsourcing to the Philippines

By STAFFVIRTUAL

Outsourcing can save you money, improve your service quality, and give you more time to focus on your core business.

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How Our BPO Company Can Help You Maximize Efficiency and Increase Productivity

By STAFFVIRTUAL

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

10 Reasons Why You Should Outsource To The Philippines
Save Time and Money with Outsourcing to the Philippines

10 Reasons Why You Should Outsource To The Philippines

By STAFFVIRTUAL

The Philippines is a great place to outsource because of its strong work ethic, highly-educated workforce, and favorable time zone. With a large and diverse talent pool, the Philippines can help you save time, money, and improve your bottom line.

Scaling Your Business with BPO

How Outsourcing Can Help You Grow Faster and More Efficiently

By STAFFVIRTUAL

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

You’ve lost your mojo
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10 Glaring Signs that It’s Time to Outsource Your Business Tasks

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Feeling overwhelmed with managing your business tasks? It might be time to consider outsourcing. If you find yourself juggling multiple roles, facing costly mistakes, and struggling to come up with fresh ideas, outsourcing can be the game-changer you need. Discover the ten glaring signs that indicate it’s time to embrace outsourcing and take your business to new heights.