We provide Comprehensive Legal Process Outsourcing Solutions
STAFFVIRTUAL’s legal process outsourcing (LPO) services can enhance productivity by streamlining legal operations.
We’re aware of the difficulties today’s legal professionals are facing. It can be challenging to keep up with the pace of contemporary legal practice due to constrained budgets, demanding clients, and escalating competition. Our highly skilled legal support teams can streamline complex legal tasks such as, document review, contract management, and legal researchallowing clients to focus on core business activities and reduce operational costs, providing top-notch legal support and consultancy.
Our Legal Support team’s KPI performance is above and beyond
Monitoring KPIs to optimize outsourcing strategies, improve productivity, and achieve better outcomes in evolving legal landscape.
Maximum Productivity
64,837
Total calls
as of 2022
Proactive Engagement
37,537
Total Outbound calls
as of 2022
Efficient Call Handling
27,300
Total Inbound calls
as of 2022
Client Outreach
11,471
Paralegal’s
total outbound calls
Streamlined Intake Process
27,268
Intake Specialists’
Total Inbound calls
Lead Nurturing
24,280
Intake Specialists’
Total outbound calls
Task Management
1,786
Total tasks
listed
Appeal Support
32
Appeal Application Specialists’
total inbound calls
How our clients benefit from having a Legal Support team in the Philippines
Outsourcing legal support from STAFFVIRTUAL can help improve the efficiency, quality, and profitability of your legal practice
High Level of Expertise
For instance, you can manage your phone lines with the aid of call taggers, and client inquiries can be handled by intake specialists. Paralegals can assist with client communications, document drafting, and legal research.
Increased Focus
In addition, lawyers can lessen their workload and prevent burnout by outsourcing administrative tasks to STAFFVIRTUAL. Their morale and job satisfaction may increase as a result, which may boost their output and work quality. Overall, more focus can result in a more effective and efficient legal practice.
HIPAA Compliant
To protect client data and maintain data privacy, we use cutting-edge security measures like encryption, secure data centers, and multi-factor authentication. To guarantee that client information is kept private and secure, we also sign non-disclosure agreements (NDAs) and other agreements.
We help our clients optimize their profitability and scalability
“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”
“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “
“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”
Frequently Asked Questions
What types of legal support services does STAFFVIRTUAL offer?
STAFFVIRTUAL offers a range of legal support services, including paralegal services, call tagging, intake specialists, quality assurance analysts, and appeal application specialists.
How does STAFFVIRTUAL ensure compliance with laws and regulations in their legal support services?
STAFFVIRTUAL’s legal support teams are trained to ensure compliance with relevant laws and regulations, such as those related to data privacy, confidentiality, and ethics. We stay up-to-date with changes in laws and regulations to ensure ongoing compliance.
What is the availability of STAFFVIRTUAL’s legal support teams and how do they handle time zone differences?
STAFFVIRTUAL’s legal support teams are available 24/7 to provide support to clients in different time zones. We can customize our working hours as necessary to correspond with our client’s time zone because we have flexible schedules. When working with clients across time zones, STAFFVIRTUAL also makes use of cutting-edge communication tools and technologies like video conferencing, chat, and email. In order to keep our clients informed and up to date on the status of their legal support services, we can give you regular status updates and updates.
How does STAFFVIRTUAL handle client communications and ensure client satisfaction?
Legal support teams at STAFFVIRTUAL have received training in how to communicate with clients in a polite, professional manner that prioritizes their needs. In order to enhance client contact and collaboration and guarantee that their needs are addressed, they make use of advanced tools and technologies.
Can STAFFVIRTUAL provide guidance and support in selecting the right legal support services for specific client needs?
Yes, STAFFVIRTUAL can offer recommendations and assistance in choosing the best legal support services for certain client needs. As a committed provider of legal process outsourcing, STAFFVIRTUAL is aware that each client’s needs are different. We strive to provide specialized solutions that fit the unique requirements and objectives of each law company or legal expert.
We are ready to get you set up for success with your new team
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