Elevate Your Candidate Experience with Us
Boost productivity and delight candidates with our dedicated Candidate Care Specialists.
The recruitment world has massively evolved. At STAFFVIRTUAL, we recognize the significance of providing a satisfying applicant experience. Because of this, we provide highly skilled Candidate Care Specialists who go above and beyond to make sure that your prospects feel appreciated and supported throughout the recruiting process. Do you want to strengthen your hiring processes and leave a lasting impression on potential employees? Our Candidate Care Specialists are available to assist. They offer candidates individualized help and direction thanks to their profound understanding of candidate psychology and great communication skills, enhancing your company’s standing as an employer of choice.
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Top 3 BPO
of the Philippines
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Gold Medal
SMC Outsourcing
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Silver Medal
Back office BPO
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Platinum Partner
BPO Philippines
Our {Solution} teams KPI performance is above and beyond
With strong success monitoring of our operation, we stay on top of our KPI’s of success of our Client Partners and Staff team.
Talent
430
Talents working
For our Partner Clients
Payroll savings
65%
Avr. Cost Saving
On our Partner Clients payroll
Employee Satisfaction
98.6
eNPS
Compared to US Team
Client Satisfaction
96.8
NPS Score
Last 2022 survey
Total Client Saving
96M
( USD ) Payroll Savings
Delivered to our clients
Client Team Size
12
Avg. number of Talents
on our client teams
Team setup
14
Days from Inquiry
Complete Team Deployment
Client Satisfaction
24.6%
EBITDA Growth Rate
Year-Over-Year since 2009
How our Candidate Care Specialists in the Philippines help clients
Elevate your candidate experience today and watch your recruitment efforts soar to new heights.
Expertise in Candidate Engagement
For example, imagine a candidate reaches out with questions about the application process. Candidate Care Specialists in the Philippines provide timely, compassionate, and personalized assistance to candidates, fostering trust and ensuring a positive experience.
Quick Turnaround Time
For instance, imagine a candidate submits an application and eagerly awaits a response. Our Candidate Care Specialist in the Philippines promptly acknowledges and updates a candidate’s application, keeping them informed and involved throughout the process.
Quality Monitoring and Reporting
As a valued client, you will receive regular performance reports of important metrics like average response time to candidate inquiries, the number of candidates assisted, and candidate satisfaction ratings. This promotes transparency and efficiency, enabling optimization of strategy, improved experience, and alignment with organizational goals.
We help our clients optimise the profitability and scalability
“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”
“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “
“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”
Frequently Asked Questions
How do Candidate Care Specialists contribute to candidate satisfaction?
Throughout the hiring process, candidate care specialists establish rapport, offer individualized support, and make prospects feel appreciated. Their welcoming demeanor fosters a pleasant candidate experience, boosting candidate satisfaction and enhancing employer brand.
Are Candidate Care Specialists trained in handling sensitive candidate information?
Yes, Candidate Care Specialists receive in-depth training on data privacy and security. They follow strict confidentiality guidelines and manage delicate candidate information with the highest care and professionalism.
How do I ensure a smooth collaboration between my in-house team and the outsourced Candidate Care Specialists?
Collaboration and effective communication are essential for a successful cooperation. The collaboration between your internal team and the outsourced Candidate Care Specialists can be facilitated by creating open lines of communication, outlining specific standards and expectations, and encouraging frequent feedback and reporting.
White Papers
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Outlook on the BPO industry in 2023
Improved customer satisfaction and reduced operating costs.
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Outlook on the BPO industry in 2023
Outsourcing of HR tasks and co-employment of local employees.
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Outlook on the BPO industry in 2023
Cost-effective management of administrative and support functions.
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Outlook on the BPO industry in 2023
Streamlining production and reducing costs for creative projects.
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Outlook on the BPO industry in 2023
Access to specialised IT expertise and cost savings.
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Outlook on the BPO industry in 2023
Increased productivity and reduced administrative burden.
We are ready to get you set up for success with your new team
SV Blog
The Power of Outsourcing: A Personal Reflection from Running Remote Conference 2022
My name is Fiona Lideza and I am the chief operating officer of STAFFVIRTUAL, one of the best outsourcing companies in the Philippines.
Struggles to Success: My Journey to Becoming a COO in the Outsourcing Industry
My name is Fiona Lideza and I am the chief operating officer of STAFFVIRTUAL, one of the best outsourcing companies in the Philippines.
