About Us
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Start your outsourcing journey

We help our clients build growth teams in the Philippines

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Elevate Your Candidate Experience with Us

Boost productivity and delight candidates with our dedicated Candidate Care Specialists.

The recruitment world has massively evolved. At STAFFVIRTUAL, we recognize the significance of providing a satisfying applicant experience. Because of this, we provide highly skilled Candidate Care Specialists who go above and beyond to make sure that your prospects feel appreciated and supported throughout the recruiting process. Do you want to strengthen your hiring processes and leave a lasting impression on potential employees? Our Candidate Care Specialists are available to assist. They offer candidates individualized help and direction thanks to their profound understanding of candidate psychology and great communication skills, enhancing your company’s standing as an employer of choice.

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Meet our Metrics

Our {Solution} teams KPI performance is above and beyond

With strong success monitoring of our operation, we stay on top of our KPI’s of success of our Client Partners and Staff team.

Talent

430

Talents working

For our Partner Clients

Payroll savings

65%

Avr. Cost Saving

On our Partner Clients payroll

Employee Satisfaction

98.6

eNPS

Compared to US Team

Client Satisfaction

96.8

NPS Score

Last 2022 survey

Total Client Saving

96M

( USD ) Payroll Savings

Delivered to our clients

Client Team Size

12

Avg. number of Talents

on our client teams

Team setup

14

Days from Inquiry

Complete Team Deployment

Client Satisfaction

24.6%

EBITDA Growth Rate

Year-Over-Year since 2009

Schedule a free intro call

We are ready to get you set up for success with your new team

Meet the benefits

How our Candidate Care Specialists in the Philippines help clients

Elevate your candidate experience today and watch your recruitment efforts soar to new heights.

Expertise in Candidate Engagement

Filipino professionals have a natural flair for connecting with candidates and developing rapport.
Filipino Candidate Care Specialists excel in building genuine connections with candidates, enhancing brand perception through active listening, empathy, and personalized support, thereby attracting top talent.

For example, imagine a candidate reaches out with questions about the application process. Candidate Care Specialists in the Philippines provide timely, compassionate, and personalized assistance to candidates, fostering trust and ensuring a positive experience.

Quick Turnaround Time

Filipino professionals are renowned for carrying out duties quickly and effectively.
They are excellent at handling numerous interactions with candidates while keeping turnaround times short. Our commitment to a smooth and efficient hiring process is demonstrated through our prompt responses to prospects, reducing delays and difficulties.

For instance, imagine a candidate submits an application and eagerly awaits a response. Our Candidate Care Specialist in the Philippines promptly acknowledges and updates a candidate’s application, keeping them informed and involved throughout the process.

Quality Monitoring and Reporting

Outsourcing companies in the Philippines utilize quality monitoring and reporting systems for optimal service quality.
We prioritize quality in our Philippines outsourcing operations, evaluating key performance indicators and identifying areas for development through regular feedback sessions.

As a valued client, you will receive regular performance reports of important metrics like average response time to candidate inquiries, the number of candidates assisted, and candidate satisfaction ratings. This promotes transparency and efficiency, enabling optimization of strategy, improved experience, and alignment with organizational goals.

We help our clients optimise the profitability and scalability

“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”

Max ArmbusterCEO, TalkPush

“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “

Buckley BarlowCEO, In The Know

“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”

Eric HowardCOO, CM Management
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Frequently Asked Questions

How do Candidate Care Specialists contribute to candidate satisfaction?

Throughout the hiring process, candidate care specialists establish rapport, offer individualized support, and make prospects feel appreciated. Their welcoming demeanor fosters a pleasant candidate experience, boosting candidate satisfaction and enhancing employer brand.

Are Candidate Care Specialists trained in handling sensitive candidate information?

Yes, Candidate Care Specialists receive in-depth training on data privacy and security. They follow strict confidentiality guidelines and manage delicate candidate information with the highest care and professionalism.

How do I ensure a smooth collaboration between my in-house team and the outsourced Candidate Care Specialists?

Collaboration and effective communication are essential for a successful cooperation. The collaboration between your internal team and the outsourced Candidate Care Specialists can be facilitated by creating open lines of communication, outlining specific standards and expectations, and encouraging frequent feedback and reporting.

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White Papers

  • Outlook on the BPO industry in 2023

    Improved customer satisfaction and reduced operating costs.

  • Outlook on the BPO industry in 2023

    Outsourcing of HR tasks and co-employment of local employees.

  • Outlook on the BPO industry in 2023

    Cost-effective management of administrative and support functions.

  • Outlook on the BPO industry in 2023

    Streamlining production and reducing costs for creative projects.

  • Outlook on the BPO industry in 2023

    Access to specialised IT expertise and cost savings.

  • Outlook on the BPO industry in 2023

    Increased productivity and reduced administrative burden.

Schedule a free intro call

We are ready to get you set up for success with your new team

SV Blog

Co Working
Unlocking the Power of Outsourcing:

Outsourcing to the Philippines: Advantages and Disadvantages

By STAFFVIRTUAL

Discover the advantages and disadvantages of outsourcing to the Philippines. From time and cost savings to potential challenges like loss of control and language issues, find out how outsourcing can transform your business.

Streamlining your Business Operations:

How Our BPO Company Can Help You Maximize Efficiency and Increase Productivity

By STAFFVIRTUAL

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

BPO Company
Unveiling the Powerhouses:

BPO Companies in the Philippines that are Changing the World

By STAFFVIRTUAL

Discover the BPO companies in the Philippines that are revolutionizing the industry and reshaping the nation’s economy. With the potential to reach $25 billion in revenue by next year, these top players are leading the charge in the fast-growing BPO sector, offering unmatched services and employment opportunities to thousands of skilled professionals. From call centers to IT services, these companies are changing the face of outsourcing and making a significant impact on the global stage.

Scaling Your Business with BPO

How Outsourcing Can Help You Grow Faster and More Efficiently

By STAFFVIRTUAL

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

You’ve lost your mojo
Unlocking the Power of Outsourcing:

10 Glaring Signs that It’s Time to Outsource Your Business Tasks

By STAFFVIRTUAL

Feeling overwhelmed with managing your business tasks? It might be time to consider outsourcing. If you find yourself juggling multiple roles, facing costly mistakes, and struggling to come up with fresh ideas, outsourcing can be the game-changer you need. Discover the ten glaring signs that indicate it’s time to embrace outsourcing and take your business to new heights.